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Office Help Home

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If the Member has any defined Preferences, the Member's photo (or grey placeholder) will display with a red ring around it to alert the server. 

Additional information will display about the Member including Member Number, Member Type, Birthdate, Minimum Activity, MAP Score, Favorites, History, Preferences, Credit Book, and Member Groups. 

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Members that are minors will be displayed with a red The Member Profile will be displayed and will include information about the member such as the member's email address, phone number, member number, member type, birthdate, minimum activity, MAP score, and member groups. In addition, the member's dependents will be listed within the Member Profile page.

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Click on any dependent to display their Member Profile at the top of the screen in place of the member that was being viewed. Click back and forth between dependents to display the Member Profile you want to view at the top of the screen. Note: Minors will be displayed with a (M) behind their name.   Note: Determination The determination of minors is based on Birthdate.  If the Member does not have a Birthdate stored in CMA, they will not be flagged as a minor.

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Click the Minimum cloud icon to obtain and view the on the Member's minimum amount. 

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MAP Score

Click the MAP Score cloud icon to obtain and view the Member's MAP score.

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Always Email Receipt 

Toggle on the Always Email Receipt switch for picture to enlarge it. Click it again to return it to it's original size. 

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Always Email A Receipt 

Check the Always Email A Receipt box for members that want to go paperless and always want to receive their receipts via email. Once toggled onchecked, receipts will be emailed for any tickets settled for the member via the Mobile POS device. It will remain toggled on checked indefinitely, unless toggled offunchecked. 

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Favorites

Click the Favorites button to view or search the Member's favorite items. 

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History

Click the History icon  button to view or search a Member's ticket history.

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1.Use the From and To Dates to specify the date range for viewing ticket history.  

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6. Returning items from historical tickets will open a Quick Ticket for the Member crediting them for the returned items.  

Preferences

Click the Prefs button Preferences button to view or create Member Preferences. 

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When creating a New Member Preference, enter the Category and Preference and click OKImage Added

Click Create Preference to add a new Preference for the Member. 

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Credit Book

Click the Credit Book button to see the Member's Credit Book Balance as well as Credit Book Transactions. 

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Dependents

Click on the ellipses icon in the top right to view a dropdown of the Member’s Dependents. Users can click on the various Dependents to view their Member Details.

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to the Category Search icon to select the Category for the Preference.

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Click on the name of the Category the Preference pertains to, or click Create Category to define a new Category if one does not yet exist. 

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Enter the new Preference for the Member and click OK. 

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The Preference will be added the the Member's list of Preferences. 

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To remove a Member Preference, click the checkbox of the Preference to be deleted and then click Delete.

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Credit Book

Click the Credit Book button to see the Member's Credit Book Balance as well as Credit Book Transactions. 

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Mobile Ordering

Click on the Shopping Cart icon to place a Mobile Order for the Member.   Image RemovedMobile Ordering button to single sign on into Mobile Ordering as the Member themselves to place an order for them. 

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Users will instantly start impersonating the Member and be presented with all Mobile Order Menus available for the Club (the same Menu options the Member would see if they were ordering from their mobile device). The user can select any Mobile Order Menu and place an order in the same manner the Member would if ordering for them self.  Orders placed in this manner count toward the Areas maximum order allotted per interval, which can be helpful when also accepting phone-in orders. This is also helpful when testing/configuring new Mobile Ordering Menus.

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Select Member Lookup from the Fly Out Menu.

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The Member Grid will populate. Search for and select the applicable Member.

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Clubs with more than one company configured in CMA will see the All Companies checkbox in the upper right-hand corner of the screen. Checking/Unchecking this checkbox will allow users to toggle the list of displayed Members between the current company and All Companies.

Note: The All Companies checkbox will only appear for Clubs with more than one company configured and has assigned the Mobile POS device to an Area that has the Show Company Toggle on Member Lookup in POS enabled.  (To enable this option, navigate to System, Areas, POS Options.) 

The selected Member will display with additional information including Member Name, Member Number, Member Type, Birthdate, Minimum Amount, MAP Score, Favorites, History, Preferences, Credit Book, and Member Groups.

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Select the ellipses icon in the top right-hand corner to view a dropdown of the Member’s Dependents. Click on the various Dependents to view their Member Details.

Image RemovedProfile will be displayed and will include information about the member such as the member's email address, phone number, member number, member type, birthdate, minimum activity, MAP score, and member groups. In addition, the member's dependents will be listed within the Member Profile page.

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Click on any dependent to display their Member Profile at the top of the screen in place of the member that was being viewed. Click back and forth between dependents to display the Member Profile you want to view at the top of the screen. Note: Minors will be displayed with a (M) behind their name. The determination of minors is based on Birthdate.  If the Member does not have a Birthdate stored in CMA, they will not be flagged as a minor.

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For additional information about the functionality of the Member DetailsProfile screen (Minimum, MAP Score, Favorites, History, Preferences, Credit Book and the Shopping Cart Mobile Ordering), please refer back to section Additional Information About the Member

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Use Member-Facing Payment 

When selected, Members/Guests paying by Credit Card or Member Charge will be prompted upon Settlement for both the Gratuity they would like to add to their Ticket and their Signature. This Signature will then show on the invoice that is generated in the Back Office.

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The Member/Guest will see the following screen upon Settlement.  

Use iPad Scan Check In

When selected, the Mobile POS device can be used to scan Membership Cards for Member Check In.

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