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This video contains highlights from a training Webinar given on Using Netcaddy Pro.


 

 

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excludeRes - Installing Netcaddy Pro

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  1. Once the settings have been entered, open the program from the Netcaddy Pro icon on your desktop. In the top right, you will see several icons. The first icon is a filing cabinet. This is the standard, default view of Netcaddy Pro. You can change the reservation system and/or the report using the drop downs in the top left. In the middle, it will display the date you are viewing and allow you to change the day by either clicking the arrows or the dropdown arrow to view the calendar to select the date. Days that do not have reservations will be blank.


  2. The Image Modifiedicon will give you access to your admin dashboard, similar to the website.

  3. You will need to hit the Refresh Image Modifiedicon anytime you would like to pull the latest reservation data from the website or before you print the reservations sheet. If you set the program to run on a Windows Scheduled task, Netcaddy Pro can be set to auto-refresh every five minutes.

  4. The fourth Icon is the print Icon . This can be used to print the day you are currently viewing.

  5. The last icon is the Preferences icon . This will open the settings for Netcaddy Pro and allow you to update your settings as well as your username and password.

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A: If you receive a popup during installation that says you need to install a version of .NET framework, you will need to go to to : www.microsoft.com and download the .Net framework version 3.5 which includes versions .NET Framework 2.0, 3.0 and 3.5. After the .NET Framework is installed, re-run the Netcaddy Pro installer.

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Q: What If I have a Mac OS? 

A: Netcaddy Pro is not compatible with Mac OS, however, there are programs that allow you to run Windows in a virtual machine within OS X.

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If you experience other issues during installation, please reach out to the reservations team by email at support@clubessential.com or by phone at 1-800-448-1475.

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Best Practices

  1. Hit Refresh anytime you would like to pull the most up to date reservations information from the website or right before you print the reservation sheet.

  2. If you have changed your website password, you need to update Netcaddy Pro as well. Open the settings icon in the top right and clear and replace the username and password field in the settings with your current password. Save the settings and close and reopen Netcaddy Pro. Click the refresh button and the reservations should appear.

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Netcaddy Pro Installation Guide