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5) Delivery - If checked, a Delivered button will populate on the message in POS. If selected, the message will not show again when the member is selected, or an employee signs in to the POS.
6) Conditional - If checked, additional options will populate to specify the conditions of the message.
7) Enable Area Filters - If checked, an additional tab will populate called Areas. If the message should only show in certain areas, please specify the applicable Areas on this tab.
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Navigate to the Members tab and select the applicable members. Use the Select All or Un-Select All features in the right-hand corner, if applicable.
Again, when the member is assigned a ticket at the POS, the message will appear.
Member Group Specific Messages
Not only can messages be set to deliver when a specific member is added to a ticket, they can be set to any member of a specific static or dynamic office group add to a ticket. Once The Subject, Body, and Expiration date have been selected, the club can choose Groups from the radial button selector to the right of the Body. This will alter the Members Tab to a Member Groups Tab. Please Note: When Groups is selected the system automatically disables the Delivery condition since there will be more than one member to receive the message delivery is now obsolete.
One Groups is selected navigate to the Member Groups Tab and Choose whichever groups should receive this message when a member of the group is added to a ticket.
Employee Specific Messages
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Navigate to the Employees tab and select the applicable employees. Use the Select All or Un-Select All features in the rightupper left-hand corner, if applicable.
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Again, when When the employee signs into the POS, the message will appear.
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To create a Conditional Message, follow instructions shown/listed below.
1) Enter the Subject and Body of the message as normal.
2) Select Conditional.
3) Enter an Expiration date if applicable.
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Keep tabs on your messages to ensure they are reaching the appropriate parties. To identify whether or not a message has been viewed or delivered, open the message in CMA and review the columns next to the assigned Employees or Members.
FAQs
Q: Can I assign a message based on Membership Groups, rather than individual Members?
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Q: If more than one message is assigned to an Employee/Member, will both messages display?
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