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Table of Contents
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This video contains an overview of Impersonating a Member.
Note: Sections of the video have been referenced below with corresponding times in the video for ease of access
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FAQs
Q: Why is this tool needed?
A: By impersonating someone you can see any particular issue that they might be seeing. If they are having a statement issue, you can impersonate them and click to view their statements as them.
Q: Can I make reservations for members using this?
A: You may make reservations for users by using the Impersonate User tool. Just Impersonate that member and use the tools on the website as a member would. Note: make sure you obtain permission before making any reservations or changes within a member's account.
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Downloadable Guide
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