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All Reservation systems send out notification emails for when reservations are made, edited, or canceled. If a member is experiencing any issues receiving these reservation notification emails, you can follow the below steps to begin to troubleshoot the issue.

Use Cases:

  • As an Admin, I would like to be able to troubleshoot as to why my member is not receiving reservation notification emails.

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Ask the member to check their Spam folder, and to add this email (noreply@clubessential.com) to their safe sender list.

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