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4) Swipe the Card or, select Continue to enter the card manually.
Additional Gratuity Prompt
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- There should be no tickets listed in the main Tickets tab (Yellow or not) before printing End of Shift report.
- If the 2nd step was not complete and accounting is unable to post the daily batch click here for instructions to fix.
Delete/Refund Credit Card Tickets
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- The Tab button will only be visible when the card information is on file for the Credit Card, meaning the card has already been swiped.
- If the Tab button is not visible after reopening a Credit Card ticket, the Tab settlement will need to be activated for the Area the ticket was completed. Please refer to the Activate the Tab Settlement section of this document.
- Basic rule of thumb: if the Tab button is displayed then use the Tab settlement and not Credit Card settlement. If the Tab button is not displayed use the Credit Card settlement to swipe the card (there is no credit card information on file for the ticket).
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1) Select Charge Tab, Swipe the Card or select Continue to manually enter the card information.
2) Proceed to enter the order as normal. When finished, select Close Ticket.
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2) The system will prompt with the below warning. Click Yes to change the Credit Card. Select OK (or Print and Done) and swipe the new card.
Note: The swipe prompt will not populate until OK or Print and Done is selected.
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