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5) Delivery - If checked, a Delivered button will populate on the message in POS. If selected, the message will not show again when the member is selected, or an employee signs in to the POS.
6) Conditional - If checked, additional options will populate to specify the conditions of the message.
7) Enable Area Filters - If checked, an additional tab will populate called Areas. If the message should only show in certain areas, please specify the applicable Areas on this tab.
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To create a Conditional Message, follow instructions shown/listed below.
1) Enter the Subject and Body of the message as normal.
2) Select Conditional.
3) Enter an Expiration date if applicable.
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This is mostly used to prevent the member from receiving repeated messages.
Best Practices
Oftentimes, it is a good idea to establish a general format for writing messages to increase your Staff’s ability to easily understand communicated messages. For instance, if a Member has a food allergy, use, “Attn: Dining - Food Allergy” to preface the message. Or for All Employee messages, include that it is an all employee message by starting the message with “Attn: All Staff” and then append the nature of the message prior to adding details - ie., Attn: All Staff - Monthly Meeting”. Using specific formats to highlight the audience as well as the topic can train staff to quickly and consistently interpret your Club’s messages.
Keep tabs on your messages to ensure they are reaching the appropriate parties. To identify whether or not a message has been viewed or delivered, open the message in CMA and review the columns next to the assigned Employees or Members.
FAQs
Q: Can I assign a message based on Membership Groups, rather than individual Members?
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