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Office Help Home

Table of Contents
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POS Main Button Functionality 

           

Top Row

 11) Lookup Item - Allows you to look up an item that has not been set up on the POS screen layout.

 22) Remove Item - User can delete an item from the order.

 3) Delete Ticket - Will delete current ticket.

 4) Change Qty - User can change the QTY on an item (including making quantity negative for a credit).

 5) Discount Item - Gives users the ability to discount an item. Requires security rights.

 6) Comp Item - Give users the ability to comp an item. Requires security rights.

 7) Add Ticket - Gives the ability to open another ticket without exiting the POS before completing the first ticket. You can move back and forth to all open tickets from the POS screen.

 8) Change Member - Used if the member to be billed needs to change for any reason.

 9) Upcharge Item - Will prompt for an amount to override and increase the price of the item.

 10) Quick Cash - One step process to close the ticket to Cash.  

 11) Quick Charge - One step process to close the ticket to Cash.

 12) Close Ticket - Take users to a settlement screen with more closing options.

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13) Exit - Will exit the POS screen back to the main screen.

14) Change Price - Gives users the ability to reduce the price without using a discount.

 15) Duplicate Ticket - Ability to create a duplicate ticket from another displayed ticket. This is useful if several members are to be charged the exact items.

 16) Multi Off - Used in conjunction with Remove Item, Discount Item, and Comp Item; when (ON) users can select multiple Items.

 17) Split Ticket - Used if more than one ticket is required on a transaction and to edit separate tickets.

 18) Coupon Lookup - This button will turn Green to alert the server if the member has a promo coupon available to redeem.

 19) Print Ticket - Prints the pay receipt ticket for signature prior to closing the ticket. 

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

 

Change Qty 
Anchor
Change Qty
Change Qty

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

 

Comp Item 
Anchor
Comp Item
Comp Item

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      • From and To Dates - enter the start and end date to narrow down the search.

      • Enable Multi Select more than one ticket to print.

      • Show Dependents - if selected, the system will display all family member tickets. If unselected, only the tickets rung under the member selected will show.

      • Area name will be the name of the Area you have the ticket open.

        • The tickets listed will be tickets that were closed in that Area only.

        • To see tickets closed from a different Area, select the Area button, select the applicable Area.

        • It is important to remember that if you do not see an Area listed, then the member has NO closed tickets in that Area.

      • Member Name and Number is displayed at top right corner; you can click on the name to search a different member. When you hit cancel it will take you back to the ordering screen and the original member will still be displayed.

      • View Ticket - ticket detail can be viewed on the right middle of the screen; highlight the item to view ticket details and select View Ticket.

        • Print Settle Receipt and Print Pay Receipt; you can reprint a ticket from history at any time.

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  • Select Print Ticket from the Close Ticket screen.



  • The Print Preview - Pay Ticket prompt will display. Please see below for available options:
    a) Email - Emails a copy of the ticket to the member. Member must have valid email address on file to function properly.
    b) Print & Email - Prints the ticket and emails the member a copy of the ticket.
    c) Print - Prints the ticket.

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4) Clock Out - explained in the Clocking-Out for Breaks section of this document.

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