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Office Help Home

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1) Office - POS Retail Manual - Allows you to look up an item that has not been set up on the POS screen layout.

2) Remove Item Office - POS Retail Manual - User can delete an item from the order.

3) Delete Ticket Office - POS Retail Manual - Will delete current ticket.

4) Change Qty Office - POS Retail Manual - User can change the QTY on an item (including making quantity negative for a credit).

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19) Print Ticket - Prints the pay receipt ticket for signature prior to closing the ticket. 

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Lookup Item
Lookup Item

Lookup Item 

Allows you to look up an item that has not been set up on the POS screen layout.

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2) Enter the Item Name in the search field and click or touch to select the Item.

 

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Remove Item

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Remove Item

Remove Item  

User can delete an item from the order.

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

 

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Change Qty

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Change Qty

Change Qty 

User can change the QTY on an item (including making quantity negative for a credit).

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

 

Comp Item 
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Comp Item
Comp Item

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      • From and To Dates - enter the start and end date to narrow down the search.

      • Enable Multi Select more than one ticket to print.

      • Show Dependents - if selected, the system will display all family member tickets. If unselected, only the tickets rung under the member selected will show.

      • Area name will be the name of the Area you have the ticket open.

        • The tickets listed will be tickets that were closed in that Area only.

        • To see tickets closed from a different Area, select the Area button, select the applicable Area.

        • It is important to remember that if you do not see an Area listed, then the member has NO closed tickets in that Area.

      • Member Name and Number is displayed at top right corner; you can click on the name to search a different member. When you hit cancel it will take you back to the ordering screen and the original member will still be displayed.

      • View Ticket - ticket detail can be viewed on the right middle of the screen; highlight the item to view ticket details and select View Ticket.

        • Print Settle Receipt and Print Pay Receipt; you can reprint a ticket from history at any time.

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  • Select Print Ticket from the Close Ticket screen.



  • The Print Preview - Pay Ticket prompt will display. Please see below for available options:
    a) Email - Emails a copy of the ticket to the member. Member must have valid email address on file to function properly.
    b) Print & Email - Prints the ticket and emails the member a copy of the ticket.
    c) Print - Prints the ticket.

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4) Clock Out - explained in the Clocking-Out for Breaks section of this document.

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