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Office Help Home

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

 

Change Qty 

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

 

Comp Item

Give users the ability to comp an item. Requires security rights.

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      • From and To Dates - enter the start and end date to narrow down the search.

      • Enable Multi Select more than one ticket to print.

      • Show Dependents - if selected, the system will display all family member tickets. If unselected, only the tickets rung under the member selected will show.

      • Area name will be the name of the Area you have the ticket open.

        • The tickets listed will be tickets that were closed in that Area only.

        • To see tickets closed from a different Area, select the Area button, select the applicable Area.

        • It is important to remember that if you do not see an Area listed, then the member has NO closed tickets in that Area.

      • Member Name and Number is displayed at top right corner; you can click on the name to search a different member. When you hit cancel it will take you back to the ordering screen and the original member will still be displayed.

      • View Ticket - ticket detail can be viewed on the right middle of the screen; highlight the item to view ticket details and select View Ticket.

        • Print Settle Receipt and Print Pay Receipt; you can reprint a ticket from history at any time.

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  • Select Print Ticket from the Close Ticket screen.



  • The Print Preview - Pay Ticket prompt will display. Please see below for available options:
    a) Email - Emails a copy of the ticket to the member. Member must have valid email address on file to function properly.
    b) Print & Email - Prints the ticket and emails the member a copy of the ticket.
    c) Print - Prints the ticket.

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2) A $0 redeemed Rain Check Item will display on the ticket and the user will close the ticket as normal.

 

Credit Book/Gift Cards

Credit Book and Gift Cards are explained in separate documents. Please see our Credit Book manual for more information on Credit Book, and please see our Gift Cards manual for more information on Gift Cards

Bulk Entry

Bulk Entry is used to quickly charge the same Items to more than one member.  For example, a tournament entry fee, lessons, or clinics. 

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b) Create Tickets - If you would like to open the tickets so that you may add additional items separately and close each ticket out individually, you will click Create Tickets. A ticket for each member selected will appear in the open tickets screen. Click to access the individual tickets and close each ticket as you wish.

 

System Tools

Please see our POS System Tools manual for in-depth information regarding functionality contained within the System Tools button and associated tabs.

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4) Clock Out - explained in the Clocking-Out for Breaks section of this document.

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AYes, once changes are made, ensure users exit, and log in to a new POS session to ensure change(s) in settings take effect. 


Downloadable Guide

Retail

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POS - Written Guide