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In this document we will discuss how to void checks/payments within the Office product. Void Checks allows the user to void any checks entered in error, or lost and needing reissued. The tool also enables users to void electronic payments. Use Case(s) A Vendor called indicating they did not receive payment from the Club. The Club reviews their records and determines that they had sent a check three weeks ago. The Club verifies that the check has not cleared their bank, and then proceeds to void the check. Depending on the amount of the check (>$25), the Club also contacts their bank and issues a stop payment on the check to prevent the check from being cashed in the future. Once successfully voided, the Club re-issues a new check to the Vendor. |
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1) Select Accounts Payable from the user menu and choose Void Checks.
2) The Pay Bills screen Void Check Wizard will launch.
3) Use the filters and drop down menus below to help specify the invoices to pay.
Void Check Wizard
The Void Check Wizard allows the user to void any checks entered in error.
1) Enter the below information:
(1) Pay From - Select the Bank Account that checks are to be written frombank account the check was posted to.
(2) Check Date - The date entered here will be the date the checks are created, and the transaction Select the date for the batch void (will date to post to General Ledger on this date). Note: Invoices cannot be paid Prior to their Invoice Date. Only invoices with a date on or before the Check Date will show.GL).
(3) Show Invoices Due ON or Before - Defaults to current date. Only invoices with a Due Date on or before this date will show.
(4) Balance - Current balance of the General Ledger Account selected.
(5) Show CSI Virtual Master Card Vendors Only - Only used when CSI Global VCard integration is utilized.
(6) Balance After Payments - Will adjust as invoices are selected.
(7) Auto-Filter Row - Used to select invoices for one particular due date, Vendor, Vendor Category, Invoice Date, Invoice Number, Memo, Amount, Discount Date, Discount, and/or Payment. Type in boxes to auto-filter results returned in grid below.
4) Select invoices to pay:
Select All - will select all invoices displayed on the Pay Bills grid for payment. Alternately, click the Pay Button in the Auto-Filter box to check all bills showing in the grid for payment.
Pay Column - Check individual invoices.
Discounts
Discounts are calculated automatically by the system based on the payment terms of the invoice. The Discount column will automatically populate if the check date meets the criteria of the discount terms.
Create Payment Batch
Once the appropriate invoices are selected for payment,
1) Select Save and a Payment Batch will be generated.
2) Post the Batch, and close the Post Batch Preview window.
3) The System will prompt, Would you like to print these checks?
Yes - Print Checks will load.
No - Checks can be printed later via Print Checks.
Other Options
(1) Cancel - Closes the screen and does not create a Payment Batch.
(2) Quick Post Batch - When Save is selected and this box is checked, the system will post the batch immediately. You have the option to Print Checks now or later.
(3) Quick Print Checks - If checked and Save is selected, the system skips the prompts that asks Would you would like to print these checks? Once the batch is posted Print Checks will automatically display.
(4) Electronic Payment - Used for automatically drafted payments (EFT).
(5) Export Grid - Used to export the Pay Bills Grid to Excel.
Partial Payments
To make partial payments, first select the invoice. Then, change the Payment amount to the amount you want to pay. The remainder amount of the invoice will display in Pay Bills until it is fully paid.
Print Checks
Print Checks allows the user to print checks for invoices that have been selected for payment and were not printed during the Pay Bills process. Print Checks does not create a posting to the General Ledger, rather it just prints checks for the payments already posted, but not printed.
To access Print Checks,
1) Select Accounts Payable from the user menu and choose Print Checks.
2) The Print Checks screen will launch.
Note: This screen will also show when yes is selected on the prompt, “Would you like to print these checks?” in Pay Bills.
(1) Pay From - Select the bank account from which to issue the payments. Only checks that have been selected in Pay Bills will display.
(2) Starting Check Number - Next system check number (can be changed).
(3) Select All - Selects All checks to print.
(4) Pay Column - Used to select individual checks to print.
(5) Print - After selection, click to print the checks.
(6) Close - Closes screen without printing checks.
3) Confirm check printing.
Yes - Click to print Checks. Select printer, and print.
No - Click to close the prompt, and return to the Print Checks screen.
Check Printed Prompt
Verify that the physical checks printed correctly before clicking yes.
Yes - Click once Checks have printed correctly. Check Register will display.
No - Click if one or more checks did not print properly, to prompt the following message. Click OK to acknowledge the message and return to Print Checks screen.
Select check(s) to reprint, and click Okay. The check will then be available for selection in the Print Checks process documented above. Repeat the check selection process until print is successful.
Quick Check
Quick Check allows the user to enter an invoice and print a manual check all in one step.
To access Quick Check,
1) Select Accounts Payable from the user menu and select Quick Check.
2) The Quick Check screen will launch.
3) Enter the below information:
(1) Pay From - Select the bank account the check will be written from.
(2) Vendor Name - Select the Vendor (Once the Vendor is selected, all address information will populate). (Required Field)
(3) Find Item Receipt - Select to find Item Receipts related to the selected Vendor. Note, if Vendor is selected with open Item Receipts, screen will automatically launch for selection.
(4) Invoice Number - Enter the Invoice number. (Required Field)
(5) Invoice Date - Will default to today’s date. Enter the Invoice date. (Required Field)
(6) Check Number - Defaults to the next check number from the account selected under Pay From.
(7) Electronic - Check if payment is to be made via electronic funds transfer (EFT). If selected Check number will change to 0.
(8) Check Date - Will default to today’s date. Enter Check/Payment date. (Required Field)
(9) Check Amount - Enter total for payment. Must equal line total (total of invoices). (Required Field)
(10) Memo - Notes field, may be printed on check.
(11) Details of Check - If Item receipt was selected, these should automatically populate. If not, enter info as follows for each line entry.
Type - Select Type of charge to be incurred.
Item - Defaults when creating an invoice using an Item Receipt
Account - Used to select General Ledger Expense Account
Comment - Used to add additional comment line to an invoice (only shows in this screen)
Member - Used to select a Member.
Name - Select the appropriate option based on the Type selected.
When Type is Item - Select the item.
When Type is Account - Select the General Ledger account.
When Type is Comment - Leave blank.
When Type is Member - Select the Member.
Description
When Type is Item - Defaults to the Item SKU: Item Name.
When Type is Account - Defaults to General Ledger account name.
When type is Comment - Type in comment.
Quantity - Will default when using an Item Receipt, otherwise leave at 1.
Amount - Dollar amount for the line.
Total - System will calculate based on Quantity and Amount.
(12) Total - System will calculate.
(13) Save & Close - Click when finished.
4) Print Checks screen will launch.
5) Click Print to Print check, or Close to save printing for later. Follow prompts as previously covered in Print Checks section of this guide.
Best Practices
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Use Quick Check feature to enter invoice and cut a check simultaneously.
FAQs
Q. How do I cut a zero check without wasting a check number?
A. After selecting invoices and off-setting negative invoices, when total is zero, print check, and change (Starting) check # to zero in Print Checks window.
Q. How do I change bank account on pending payments in print checks?
A. Change the Pay From field to the proper account in the Print Checks screen to reflect the proper account.
Q. If I pay a vendor via ach/wire, how do I enter the invoice and show payment?
A. If you paid an invoice using ach/wire payment so that the money has already been taken out of the bank account, use the Pay Bills option, and choose electronic check. The electronic check option assigns a check number 0 to any invoice that is paid using this option, and doesn't print out a physical check unless you want a copy of it. Go to "pay bills" as if you were going to cut a check for the invoice. Ensure the "pay from" is the same bank account that you used with the ACH payment. Then, find the invoice that you paid using the ACH payment and check the checkbox next to it. Lastly, check the "electronic payment" option at the bottom and click save.
That will bring up the payment batch so that it can be posted and after posting the batch, it will ask if you would like a copy of the check printed. From there you can click "yes" and have it print a copy or "no" and then it will just post the batch. If printing, remember to replace check paper with plain paper to preserve your check stock.
Downloadable Guide
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Specify how to select checks to void:
- By Check Number - Enter the check number.
- By Check Range - Enter start and end check number. All checks in this range will display on the next screen.
- By Printed Date - Enter the printed date of the check. This is primarily used to void an electronic check (All electronic checks have a check number of zero and thus will not show by check number or check range).
(4) Do the invoices paid by these checks need to be paid again at a later time?
- Yes - Invoices will be put back into Pay Bills to be paid at a later date.
- No - Invoices will not be put back into Pay Bills and do not need to be paid again.
(5) Do Credit Memos applied to these checks need to be used again?
- Yes - Credit Memos will be put back into Pay Bills to be used at a later date.
- No - Credit Memos will not be put back into Pay Bills and do not need to be used again.
(6) Select Next to continue.
2) Confirm check number(s) listed is/are to be voided, and click Finish to process the void(s).
Note: If Check Range or Printed Date was selected in first screen of wizard, optionally deselect checks/payments on screen that you do not wish to void.
Only payments with a checkmark next to them will be voided.
3) Batch preview screen will launch. Post the batch.
4) Once posted, close screen to return to main menu.
Best Practices
- Ensure Bank Reconciliations are done properly, as checks/payments that have been reconciled cannot be voided.
Remember to void by printed date when voiding an electronic payment (ACH), as check number will always be zero on these payments, and will not be found when searching by 0 check number.
FAQs
Q. I need to void (2) checks, but system can’t find them. What do I do?
A. Review the Print Checks screen. Oftentimes, checks that cannot be found, are sitting here, waiting to be cut.
Q. I voided a check in a big batch (that was posted and paid), and selected to pay the bills later. How do I delete 2 of the invoices that I do not want to pay?
A. Enter a negative vendor invoice for the same date and expense account. Then, in Pay Bills, select both the charge and negative invoice. Then, go to Print Checks and print a zero check on plain paper using zero as a check number.
Q. How do I delete a payment batch?
A. You cannot delete payment batches. To correct an incorrect posted payment batch, you will need to print the check, and void it.
Q. Payment to be processed is under wrong bank account, how do I change before printing?
A. You can't. Go ahead and print the check (change check number to 0 and print on plain paper), and then immediately turn around and void it and say yes, you do want to pay it again and put it back into Pay Bills. Then, select it and pay it from the right account.
Q. I accidentally entered an invoice that was paid on credit card and need to delete it from a batch, but can’t because it is partially paid. What do I do?
A. Pay the invoice on a bogus check #, then, void the check, and use the option, “Do not pay the invoice again” in the Void Check Wizard.
Q. I processed an ACH payment on the wrong day, and when voiding, accidentally selected No, when asked Do invoices need to be paid at a later time? I need to pay them again, how do I do that?
A. Re-enter the invoices, and pay them.
Downloadable Guide