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2)      A logo will display moving around the screen, click anywhere on the screen to get the user login prompt. Enter your Employee Swipe Id (the number assigned to each user).

 If you are using the Office system to track hours, an additional screen will display prompting the user to select a Job Code.

If the user only has one Job Code assigned to their employee profile, it will display you have successfully logged in.

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Opening a Ticket

In this section we will discuss the necessary procedures to follow when opening a ticket. 

  1. If you have any open tickets they will be displayed on the Tickets Tab: you can touch or mouse click to open the ticket.

  2. To open a new ticket, click on the green New Transaction button.


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