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Paying for the Tee Time/Self-Serve Snack Bar
Best Practices
Set up buttons for both Rain Check Items (Issue, and Redemption) on the POS main screen for easy access.
FAQs
Q: Can I give a rain check a fixed expiration date, like 12/31/2017, rather than having it expire in 365 days?
A: Rain check settings established in the CMA will provide a default expiration date to populate upon issuance, however, the date may be overridden to a fixed date like 12/31/2017 upon issuance in the POS.
Downloadable Guide
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To pay for the Tee Time and/or purchase additional items:
1. Once the member confirms who they are paying for, a ticket will populate reflecting any default fees associated with the Tee Times.
2. An additional Screen Group can be assigned to the Kiosk if the club would like to offer a self-serve honor system snack bar. The member can select any additional items they are purchasing and select Finish.
Please Note: The above screens will not populate for Clubs without the Honor System Snack Option. Instead, the member will be taken directly to the Payment Prompt/Step 3. Default fees associated with Tee Times will still apply.
Please Note: If the club is allowing the option to use Credit Cards, the club must provide the solution of a Card Reader.
4. Select Yes when finished.
Best Practices
Please review the process on each POS kiosk terminal before going live, to ensure success in New Member PIN setup, as well as Tee Times, and payments.
The self-serve feature can only be utilized when Clubs have the Clubessential Office POS & Accounting, Clubessential Website (Axis), and Clubessential Tee Times Reservation Products. Please reach out to your Account Manager to confirm your eligibility to use the Self-Serve feature, if you have any questions.
Please remember that the Club must provide the solution of a Card Reader if they are choosing to allow the use of Credit Cards.
FAQs
Q: What if I do not currently have a POS system or if I do have a POS system, the ability to integrate?
A: Please contact your Clubessential Account Manager for details on Initial Setup, Implementation, and Price.
Downloadable Guide
Kiosk Mode - Tee Times Integration Guide