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Overview

reservation system to allow Members (and their Guests) Kiosk Mode is designed as a self-service/check-in option for Club Members.  In this guide, we will discuss how to utilize the Kiosk Mode integrated with the Tee Times to check in and pay for their tee times.  In addition, we will discuss how the Kiosk Mode can be utilized to offer a self-serve honor system snack bar, where Members can take a beverage or snack on their own and charge the items to their account.

Please Note: The self-serve features described above can only be utilized when Clubs have the Clubessential Office POS & Accounting, Clubessential Website (Axis), and Clubessential Tee Times Reservation Products.

from a Member’s perspective.

Use Case(s)

    • Members must Check-InA Member must check in to the club Club upon entry with the assistance of Club Staff.

    • Members can purchase drinks and snacks via the kiosk on a self-serve basis.

    • , to the Fitness Center before working out, and/or at the Pro Shop before playing a round of golf (without requiring Club Staff assistance).


Content

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Accessing Kiosk Mode (with PIN disabled)


To enable a simple log-in login experience for your Members, ensure the Disable PIN in Kiosk Mode setting is checked. With this System Setting enabled, Members can easily swipe their card, or enter their Member number to quickly log - in, and check - in.

 

To disable the PIN, access System, System Settings, then Point of Sale, and check the Disable PIN in Kiosk Mode check box at the very bottom of the menu.  Once Disable PIN in Kiosk Mode has been checked, perform the following to log - in:

    1. Choose the Club designated kiosk device (Golf Kiosk Check In in this example).

Please Note: For initial Kiosk setup only.

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 2. Touch the POS screen to begin.


3. Enter Member Number and click OK to log - in.


 

Accessing Kiosk Mode (with PIN enabled)

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To enable a more secure login experience for your Members, ensure the Disable PIN in Kiosk Mode setting is not checked.  This will require a Billing Member’s Number to be input along with a corresponding Member PIN to log - in to the kiosk.  

 

 

Once Disable PIN in Kiosk Mode is not checked, perform the following to log - in:

1. Choose the Club designated kiosk device (Golf Kiosk Check In in this example).

Please Note: This step is for initial Kiosk setup only.

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2. Members can then touch the POS screen to begin.


3. Enter Billing Member Number and click OK.
 


4. Next, the member will need to enter a PIN number. Most members will need to create a PIN for the first time. To start the process, select New User.

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a. For example, if the member’s address is 123 2106 Main St., they will enter 1232106
b. Select OK.

 

6. If the member has dependents on their account, the system will prompt the user to select the member for whom the PIN is being created.

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Once the member’s PIN is entered, the Check-In button will populate.  Please follow the below instructions to check - in.

 1. Select the Check-In Button.

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