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Introduction

The Caddie Caddy Management tool allows you to manage your caddie’s within the Tee Times Admin Dashboard. Here you can determine caddie availability, allow members to request caddies, assign caddies to groups, and communicate to caddies via text and email.

Use Case(s):

    • As an Admin, I would like to determine caddie caddy schedules, assign caddies to golf groups, and communicate with caddies.

Video

This video contains highlights from a training Webinar given on Caddie Caddy Management.

 


Content 

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Accessing the Tool

To get started, access the Tee Times Admin Dashboard. Hover over Administration and click on Caddie Caddy Management.

 

Here you can access the 3 tools within Caddie Caddy Management:

    • Caddie Caddy Availability
    • Caddie Caddy Assignment
    • Configuration


Caddie Availability

Caddie Caddy Availability allows you to determine when caddies are available for assignment.

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From here, you may also designate the caddie caddy type by using the type dropdown.

 

You may also edit caddie’s caddy’s information by clicking the pencil icon by each caddie.

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You may remove caddies from the schedule by clicking the remove icon.


Adding Caddies

 Before you can add Caddies to the rotation, the Caddies must first be set up in the Staff Directory. To review how to add a Staff member to the directory, please visit our Directory Article.

Once caddies are in the Staff Directory, you may begin using the Add Caddy feature.

 Click Add Caddy to access the Directory List.

 

Search for the caddie caddy by last name.

Click on the caddie’s caddy’s name to add the caddie caddy to the schedule.

 

You may also click Add Staff Member and follow the same steps.


Notifying Caddies

You can easily notify Caddies of their schedule by clicking on the Notify Caddies button. This will send out email communication to all caddies with an email in the Directory.

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Additionally, you may send out text message alerts by typing content into the text message field. Caddies must have text messaging enabled in the directory with their cell phone number in order to receive communications. Learn how to enable text with our Text Messaging Article.

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Click Save for Later to save as a draft, or click Send Message to immediately send the communication.

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Caddy Assignment

Caddie Caddy Assignmentwill allow you to assign a specific Caddie Caddy to a group that will have a Tee Time on a particular day.

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All tee times requesting caddies will be listed for the current date.

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You may toggle between multiple courses by using the Course dropdown.

 

To assign a caddie caddy to a group, click on the Select Caddy link.

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This will launch a list of your caddies. Caddies in gray mean that they are not available for assignment for that day. Caddies in green are available for assignment.

 

Click on any caddie caddy in green to assign to the group.

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To export the assignment list, click Export.


Configuration

The Configuration tab is typically set up for you by Clubessential. Before making any changes here, please consult with a Clubessential representative to determine if the changes will meet your needs.

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Click update settings once changes have been made.


Downloadable Guide

Caddie Management Guide