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To access the Mobile POS,

Select the Mobile POS Application to launch the Mobile POS.

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Enter your POS Pin Code (Consult a Club Admin if you do not know your code) and select Continue

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Opening a Ticket

In this section, we will discuss the necessary procedures to follow when Opening a Ticket.

1. If you have any Open Tickets they will be displayed on the Open Tickets Tab: you can touch or mouse click to open the Ticket.
2. To open a New Ticket, choose Select Table.

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Note: The Open Tickets tab should be blank before running the End of Shift Report

3. Select the Table.

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Notes: If you need to navigate to a different Area, select the Area dropdown and choose the applicable Area.

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• If the table has an Open Ticket it will display the server and member name. If there is more than 1 Ticket on the Table it will display how many Tickets are open on the table.

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• The Areas displayed in the Area dropdown can vary depending on individual security rights; if you only work the Beverage Cart you may only see the Beverage Cart Area and may not see any others. If you do not see an Area listed that should be, please have your manager check your Employee setup. 

• To check an employee’s setup, navigate to the employee’s profile in Manage Employees and select the Areas tab. Any Area that is not selected on the tab will not show in the POS.

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• Each Area must have unique Table Numbers; you cannot have the same table number in two different active Area Layouts. All orders and transactions made on a table will apply to all tables with the same number in addition to other serious problems.
• Each sales area can be configured independently with regards to settings for such things as cover requirements, tax & service charge rules, ticket layouts, GL coding, gratuity options, settlement options, etc. Most of which can be controlled within the Areas settings. Please refer to our F&B Areas manual for more information on Areas. 

 4. Member Lookup - Enter the Member Number or Member Name. If this is not a Member, select Guest Member on the top right.

As you are typing the number or name, the screen will display the results. Click, or touch the member name.

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Navigating the POS Screen

Note: There are important areas to point out on the POS screen.

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Adding an Item to a Ticket

1. The Screen Group (POS Menu) is user-defined: buttons can be setup set up to access a single Item, Item Category, Combo, single Modifier, Modifier Group, or another Screen Group. Please see our POS - Screen Group Designer document for more information on managing Screen Groups.
2. Navigate to the applicable button within the Screen Group, and either touch or click to add the Item to the Ticket. In this example, we are navigating to the Sandwiches Item Category Button, and selecting select the Hamburger Item to add to the ticket.

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