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Office Help Home

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To effectively receive a Credit Card payment from a Member, the Member’s profile must first contain the appropriate Credit Card information.  Within the Membership Module, Manage Members section, select a Member, and then navigate to the Credit Cards tab within the Financial Information section of the Member’s profile.  Click New to add an account, complete the tab for the Member’s Credit Card they wish to use, and click OK.

Member would like to have their Credit Card setup for Auto Payment, right-click on the Credit Card and select Enable Autopay. This will enable the Credit Card for Auto Payment.

 Please see the Credit Card Auto Payment section of this document for an explanation on processing Credit Card Auto Payments.

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    1. Select Membership from the user menu, and then choose Member Payments.


    2. Select, Quick Add.

    3. The Cash Receipt Wizard will launch.

 


Cash Receipt Wizard

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Step 2 - Verify the Transaction Date.  This is date the transaction will post to member’s account and to the General Ledger.


Step 3 - Select the Credit Card, Cash Receipt Type by selecting the lookup. Cash Receipt Types specify which GL account to debit, and the payment type to process.

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Please Note: Refunds cannot be processed in Office any more than 24 hours after the original credit card transaction. If it has been more than 24 hours, the refund should be processed through the Club's Payment Processor. See Unsuccessful Refund below for more detail. 

To refund a Credit Card Payment,

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