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Office Help Home

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Note: If you split the ticket before you hit Send, all Items will still print to the remote printer (kitchen, bar, etc.) on one prep ticket. 

Split Ticket Screen Overview 

On the Split Ticket Screen, the ticket on the far left will display the Item details (from the “Selected” ticket) such as modifiers, price, QTY, seat position, and course.  It is from this area that you will be moving the items from one ticket to another. 

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Important: You cannot do anything with the items from the Selected ticket other than view; all action is done from the far left area.


 

Split Ticket Options

Once the ticket is displayed in the split ticket screen, there are various ways a ticket may be split.

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7) Select OK on the bottom right corner of the screen and your changes will be saved.


 

Split By Multiplier 

Split by Multiplier provides the ability to split an Item or an entire ticket by a specified number. 

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The Include Tax feature is utilized to calculate tax into the the split.

 Example - we have one Item on a ticket with a price of $8.00, including tax and service charge totals to $10.30.  So let’s say two kids are splitting that Item.  One of them only has $4.00, so I need his ticket to only charge him $4.00 tax included.  I navigate to the Split Ticket screen, check the Include Tax box and click Dollar.  I enter the amount of $4.00. Now I have two tickets – one for $4.89 and one for $3.11.  When When I click OK and the tickets are created, the original ticket is for $6.30 total and the new ticket is for $4.00.

  

Split By Seat

Split by Seat allows the user to split a ticket based on seating. This option can only be used if the user is using seat positioning.

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2) Select Seat under the Split section. The system will create a ticket for each different seat position.

 

Split By Course

Split by Course allows the user to split a ticket by course. For instance, one member will be paying for the Appetizer and another member will be paying for the Entrees. Please note that this option can only be used if the user is using courses.

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