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Before adding or editing a block it is recommended to load the date on the tee sheet.  The block manager automatically starts on the same date as is loaded on the tee sheet.

  

Downloadable Guide

Courts - Block a Court - Manage Blocked Times

 

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Introduction

The Manage Blocked Times tool is primarily used to prevent members from booking Courts during specific times. Blocks may also be used for adjusting Court times for seasonality. Finally, blocks can use different “templates” or rules for reserving Courts.

Use Cases:

  • Prevent Members from booking a Court during allotted Maintenance hours.

  • Adjust the the 1st Court time from 8am back to 9am for the next 2 months.

  • Set up an Evening block every Wednesday that allows only a particular group of Members to reserve Courts.

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excludeBlock a Court - Manage Blocked Times

Accessing the Tool 

From the respective Courts Dashboard (Tennis, Squash, Racquetball, etc), click “Manage Blocked Times” as shown below. 

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The “Blocked Time Manager” window will appear. 

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Add a Basic (One-Time) Block 

Creating a single block takes only a few steps.  This would be done when a Club would like to block Members from playing on a Court or Courts at a specific date and time.   

To add a basic block: 

    1. Type in the Block Title (Optional).  This title will be visible to the Members when booking Court Reservations.

    2. Ensure Court Grouping is proper.

    3. Template should remain on Admin Booking Only.  This ensures Members will not be able to reserve Court times during this window.

    4. Select the start date of the date to block.

    5. Enter the 1st and last timeslot to block. Tips: The clock icon can be used to select a 30 min interval. For other intervals simply type in the time.  The box is intelligent, meaning you can type in many ways such as “1310” or “110pm” for 1:10pm, or “832” for 8:32am. In other words you don’t need the “:”, or “am/pm”.

    6. Designate where the Block is to occur.  To block all Courts in the Court Grouping, uncheck the “Select Specific Courts” option, or check the “Select Specific Courts” option, and choose the “Select All” feature.  To choose specific Courts, check the “Select Specific Courts” option, and check the Court(s) where the Block will occur.

    7. To complete the block, click the “Add Blocked Time” button at the bottom-right.

       

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Once added, Block Title will be visible on both the Admin and Member Court Sheets, and will not allow Members to book during the block. 

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Also note it is possible to control/change how the Court Times will appear on the Court Sheet by utilizing the “Styling” tab.  

The Background and Text Color of how the Block appears on the Court sheet can be edited here. 

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Editing One-Time Block 

To edit an existing one-time block, click, Manage Blocked Times. 

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Navigate to the “View Blocks” tab.  Then, click on the desired block to edit or delete. 

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Add a Recurring Block (Block Series) 

Frequency 

The frequency setting is used to set recurring blocks called a series. For example, Friday Night Couple’s league could be set up as a weekly block series. 

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End Date 

The end date is often important for recurring blocks but it isn’t required. A block series can be set to extend until the Courts Admin removes the series.

 Check the “Select end date?” option to open and populate the “End Date” field.  Click “Add Blocked Time” when finished. 

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Editing Block Series 

To edit a block series requires removing the series and then re-adding it. 

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Use Block Templates - Choose Booking Rules 

A standard block simply closes the time so members cannot book. However, blocks can be used for more than just closing the time.  

By adjusting the block template setting, they can also be used to adjust who can book or what Court times are on the sheet. 

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For example, seasonal Court times can be controlled using blocks. This can also be done with the schedules for more advanced Court sheet configurations. 

Blocks can be also used for basic event sign ups. For example, a “Women Only” block can be set to recur weekly on Thursdays 8am-10am.

This would allow only males to book the Court times during this window.

 

Shortcut to “Copy” Blocks 

Sometimes similar blocks are needed throughout the month or year but not on a regular frequency. For these cases a shortcut may be used to copy blocks, requiring only a quick change to the date. 

Steps: 

  1. Add a block which takes you to the “View Blocks” tab to see the newly created block. 

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2. Click the “Add/Edit Block” tab to load the same settings for the block created in step 1.

3. Change the settings for the new block. Often this would be just changing the date.

4. Click “Add Blocked Time”. This copies the block but with the new settings such as the new date. 

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5. Repeat as needed. 

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FAQs

Q. How do I set up block templates?

A. Please contact the Res Team or your Project Manager for assistance with creating templates.

 

Best Practices


A new update of Netcaddy Pro has been released as of 2/24/2020. This update improves the security of the software and is a mandatory update. If you have received a notice to update your software, please use the links below to install the appropriate version for your computer. Should you choose not to update, any older version of Netcaddy Pro you have installed may cease to operate properly in the coming weeks. If you have any additional questions or require additional assistance, please reach out to Clubessential support.

Installing the Program 

  1. Determine if your machine is a 32 or 64-bit system by searching System in your start bar and opening the program.  Under system type, it will say either a 64-bit system or a 32-bit system.

  2. Download the Netcaddy Pro program here for 64-bit system, or here for 32-bit system. If opening Netcaddy Pro prompts you for an update please re-download and follow the installation process again.

  3. Run the download and click through the prompts until the program is successfully installed. Standard installation is advised.

  4. Open the program. In the top right corner of the window is a wrench and screwdriver icon Image Added. Click this to open the Settings window if they do not open automatically.

  5. The Netcaddy Pro settings are specific to your club. If you do not have those on file please reach out to our support team and we are happy to provide them to you.

  6. The required settings are as follows: Site ID, Website URL, Username & Password for the website, and the Facility ID. Please note that the Username and Password are the exact same as your login to the website. If your password resets on the website it will need to be re-entered in the settings.

  7. Check the box for Netcaddy Golf for Tee Times. (The other "Netcaddy..." checkboxes should only be checked off if you have separate reservation systems.)

  8. Make sure the "Enable IP verification..." setting is NOT checked.

  9. Save using the Floppy Disk icon, close out of Netcaddy Pro and reopen the program to ensure it is using the proper settings.

Using Netcaddy Pro

  1. Once the settings have been entered, open the program from the Netcaddy Pro icon on your desktop. In the top right, you will see several icons.

  2. The filing cabinet icon is the standard, default view of Netcaddy Pro. You can change the reservation system and/or the report using the drop downs in the top left. In the middle, it will display the date you are viewing and allow you to change the day by either clicking the arrows or the dropdown arrow to view the calendar to select the date. Days that do not have reservations will be blank.

  3. The navigation icon will give you access to your admin dashboard, similar to the website.

  4. You will need to hit the refresh icon anytime you would like to pull the latest reservation data from the website or before you print the reservations sheet. If you set the program to run on a Windows Scheduled task, Netcaddy Pro can be set to auto-refresh every five minutes.

  5. The print icon can be used to print the day you are currently viewing.

  6. The preferences icon will open the settings for Netcaddy Pro and allow you to update your settings as well as your username and password.

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