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Overview
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Navigate to the Endpoint Editor by clicking on the System drop down across the top row of setting options. Then choose the System Settings.
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Please Note: If you do not see System Settings in this drop down, reach out to your club admin to enable those rights. Find out more in the Security Rights Manual.
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Click on the POS Icon on the mobile device or access the Mobile POS Application via browser with the following link: http://pos.clubessential.com.
On the Sign In screen, enter the POS Pin Code and select Continue.
Next, select the applicable Job Code.
Please Note: If the user only has only one Job Code assigned to their Employee Profile, the system will display: You have successfully logged in.
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Clocking Out
Clocking Out and Ending a Shift are different features in the Office system.
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Select Clock Out on the main POS screen.
The confirmation window will prompt, “Would you like to Clock Out?” Click Yes.
.The next confirmation window will prompt, “Would you like to end your shift.” Click No.
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Please Note:
The above options will clock the user out but NOT end their shift - meaning, the employee can clock back in and continue working on the same shift.
When clocking back in after a break, it is important to remember to clock in under the SAME Job Code that started the Shift. Otherwise the system could apply incorrect pay rates to the shift. For example, if the shift began under the Food & Beverage Management Job Code and when clocking back in, select the Food & Beverage Job Code to report timekeeping properly.
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Click the flyout menu button in the top left corner of the main window.
Select End of Shift Report from the menu.
Select a Start and End Date as well as a Start and End Time. Then select the printer under Print To and click Run Report.
The Print Preview window will display the report. Select Print Report to continue printing. Click Edit to go back to the previous settings window. Click Close to exit the EOS report entirely.
Ending the Shift
The Office System requires all tickets to be closed and an End of Shift completed. This is the preferred method to ending a shift. Different operations have different end of shift expectations before an employee can leave; follow the policies and procedures as advised by the Club.
Please Note: An employee cannot end their shift without clocking out as well.
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Click Clock Out at the bottom of the main POS screen.
The confirmation window will prompt, “Would you like to Clock Out?” Click Yes.
.The next confirmation window will prompt, “Would you like to end your shift.” Click Yes.
The End of Shift Summary window will display the following options for the Employee: Print Timesheets, Print EOS Report, Enter Tip Amount, and Close if no further actions are needed.
Print Timesheets - When selected, the system will provide a report on total hours worked during the shift per Job Code. Select Print to continue printing the report.
Print EOS Report - This report will display all Sales and Transactions completed during the employee’s Shift.
Enter Tip Amount -
This is the same as mentioned above when using the flyout menu.
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When selected, enter the amount of cash tips received during the shift. Click OK when finished. The
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Tip Amount will then display on the main Options screen.
Change Job Code
If you mistakenly logged into the wrong Job Code, Open To update the Job Code that was used to clock in during the shift:
Navigate to the Flyout menu and select Timekeeping Options.
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Within the Timekeeping Options window
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, click Change Job Code.
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Choose the correct Job Code.
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Best Practices
Job Codes must be assigned to any Employee who will be clocking in/out at the POS. It is the responsibility of Club Administrators/Managers to assign these Job Codes appropriately to their Employees. For more information on Job Codes, please review our Job Codes Manual.
Ensure that the Employee has the correct Job Codes associated with their Employee Profile before they proceed to Clock-In.
Clock Out option will clock the user out but NOT end their shift. Meaning that the employee can clock back in and continue working on the same shift.
When clocking back in after a break it is important to remember to clock-in under the SAME Job Code that started the Shift.
In order for an employee to Clock Out and/or End the Shift, all of their open tickets must be closed.
FAQs
Q: My employee missed their Clock In/Clock out time, how can I adjust the hours?
A: Please reference the Managing Timekeeping documentation to Edit or Delete an existing Timesheet.
Q: My employee started their shift with a particular job code, and they need to finish the shift under a different job code, what do I do?
A: Ensure that the employee Clocks Out of the first job code, AND Ends the Shift. Then, have them Clock In again and select the different Job Code.
Q: My employee does not remember when/if they have clocked out.
A: The Shift Report can be reprinted at any time for any shift to review the Clock In and Clock Out records. With that report, these can be reviewed and adjusted accordingly. For more detail on adjustments, please see the Managing Timekeeping document.
Downloadable Guide
Clocking In-Out and Ending a Shift