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Mobile - Getting Started

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Please Note: Background Images shown behind each menu location on the landing page can be selected from the back Office Software from a list of stock images. Please see the Club Admin Access via Back Office Software section for more detail.

Placing an Order

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Members can select a time by clicking next to the Clock Icon, and selecting from available times (as allowable based on configuration).  To select a location for delivery, Members will tap next to the Location icon, and enter location (ie - Pool), and then will click Done when finished.

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The Notifications section allows Members to decide how they would like to be notified when their order is ready.  Members may choose not to receive a notification (None), to receive an SMS (Text Message), or an Email notification. Member’s contact information will automatically populate into these fields based on Member Profile in Office, however, may be edited if desired by tapping on the information to edit.  When finished, Member will select Place Order.

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Please Note: Navigating back to the Mobile Orders tab you will see a pick-up time. This pick-up time will determine when orders are sent to the kitchen. The send frequency configured on the menu in the back Office system will automatically send orders to the kitchen, dependent upon the send frequency entered (in Minutes). For example, if the send frequency is set to 15 minutes and the order is scheduled to be picked up at 12:35 p.m. the order will automatically send to the kitchen at 12:20 p.m. Please refer to the Add a Menu section for more information on setting up your send frequency.

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