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  1. Select Membership from the user menu, and then choose Member Payments.

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  2. Select, Quick Add.

  3. The Cash Receipt Wizard will launch.

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However, as the refunded payment line was not deleted from the batch, you will need to post a Member Charge to the member’s account using your Payment Adjustment item to offset the refunded payment. 

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Best Practices

  • Perform bank recs timely to ensure ACH postings are properly reconciled.

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