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- Clubessential will need to set up your VPN client.
- Contact our Support Team to get remote access set up.
- Our team will work diligently to set this up for you and will return further instructions on how to proceed.
Please Note: If you require assistance with your remote PC connecting to the VPN once we have provided instructions to connect, this will be a billable service, as a home PC is not within the network that we support and have access to.
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We are experiencing a higher than normal volume of requests, please allow (at minimum) one business day for this process to be completed. |
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- Your Club's local IT will need to set you up with a VPN client to authenticate you into the network to access your Office software.
- If your local IT needs for us to allow another subnet through the tunnel to us, we are happy to do so with the information provided by your local IT.
Non- Hosted Clients
- Please work directly with your local IT to set up access. As noted in the technical specifications (www.clubessential.com/hardware), a direct VPN into the server with the software running on a remote PC is NOT supported. Click here for further instructions.