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Overview
Creating Modifier Groups and attaching them to Items is a critical feature in Office that enables Members/Guests to successfully order items that have options and/or cooking instructions exactly the way they want them. Effectively attached Modifier Groups automate the process of ensuring available options on the item(s) are offered and captured during the ordering process. Use Case An FnB Item, such as a Burger, may have multiple Modifiers attached to it, so that Cooking Temps, Toppings, and Bread Type may be specified.When initially setting up the system, or as new collections of Items are added to Dining, Retail or Billing areas of a Club, Administrative Users will need to know how to Add a New Item Category. |
Content
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Navigation
Modifiers are managed through the Manage Item Modifier Groups tool.
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- Click on Items
- Then, click on Manage Item Modifier Groups
Item Modifier Groups
Modifier Groups (sometimes referred to as Combos) are used to hold, organize, and specify the functionality of the included Modifiers/Items.
Create a New Combo/Modifier Group
To create a new Combo/Modifier Group, click the New icon.
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Multiplier
The multiplier will adjust the price of the item based on the terms added.
For example, if a 2.0 multiplier is added for a "Double" liquor modifier the system would take the base drink price and multiply by 2.
Multiplier Setup of 2 on “Double”.
Item Setup showing Retail Price of $5.50 for Ciroc.
Impact at POS of a Ciroc with a Modifier of “Double”. ($5.50 X Multiplier (2) = $11.00)
Edit a Modifier Group
To edit a modifier, double-click on the modifier, or highlight it, and click the Edit icon.
The Item Modifier Group maintenance screen will appear and can then be edited.
Assign Modifier to Item
The Modifiers give the ability to set modifications or choices for additional prep instructions on the item such as Meat Temperatures, side choices, etc…
Every time the item is rung up in POS the modifiers will prompt the server to select from the modifier group.
To add a modifier group to an item, navigate to the Manage Items screen, and select an Item.
The Item setup screen will launch.
Click on the Modifiers option under the Point of Sale section. Select the Lookup value to get a list of available Modifier Groups.
Click to select the Modifier Group to be added, and choose Select on the bottom of the Lookup to add Modifier Group to the Item.
Modifier Groups listed in the Name box will be forced at POS. Use the Move Up/Move Down option arrange the order of selection in the POS.
If a Modifier Group was added in error, highlight the group, and click the Remove Selected option.
If the Modifier Group does not exist, click the Quick Add option to create one.
Best Practices
After setting up a Modifier Group and attaching it to an Item(s), perform a test in the POS to ensure the Modifiers are appearing in the expected order and any additional settings such as Multipliers and Price Adjustments are working as desired.
FAQs
Q. Do I always have to add a Modifier Group to an Item, rather than a single Modifier?
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A. Yes, Modifier Groups can be comprised of Modifiers and Items. Designate this by adjusting the Source field in the Selected Item Modifiers section of the Item Modifier Group maintenance screen.
Downloadable Guide
Item Modifier Controls - Guide
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