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Office Help Home

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions. 

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Change Qty
Change Qty

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

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Comp Item
Comp Item

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        • From and To Dates - enter the start and end date to narrow down the search.

        • Enable Multi Select more than one ticket to print.

        • Show Dependents - if selected, the system will display all family member tickets. If unselected, only the tickets rung under the member selected will show.

        • Area name will be the name of the Area you have the ticket open.

          • The tickets listed will be tickets that were closed in that Area only.

          • To see tickets closed from a different Area, select the Area button, select the applicable Area.

          • It is important to remember that if you do not see an Area listed, then the member has NO closed tickets in that Area.

        • Member Name and Number is displayed at top right corner; you can click on the name to search a different member. When you hit cancel it will take you back to the ordering screen and the original member will still be displayed.

        • View Ticket - ticket detail can be viewed on the right middle of the screen; highlight the item to view ticket details and select View Ticket.

          • Print Settle Receipt and Print Pay Receipt; you can reprint a ticket from history at any time.

           

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2) Select the applicable Area.

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3) Navigate to the POS Options tab and select Show Print Preview on Pay/Settle in POS to get the Pay/Settle ticket preview, and Show Print Preview on Send in POS to get the Send ticket preview.

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    • Select Print Ticket from the Close Ticket screen.



    • The Print Preview - Pay Ticket prompt will display. Please see below for available options:
      a) Email - Emails a copy of the ticket to the member. Member must have valid email address on file to function properly.
      b) Print & Email - Prints the ticket and emails the member a copy of the ticket.
      c) Print - Prints the ticket.

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2) The Print Preview - Settle Ticket prompt will display. Same options as Print Preview - Pay Ticket are available.

 

Returning an Item 

To return an Item,

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4) Clock Out - explained in the Clocking-Out for Breaks section of this document.

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