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Note: Paycloud Admin URL will appear as follows: https://CLUBNAMEadmin.clubepay.com/. If you do not have your username and password, please contact support for assistance (support@clubessential.com).
Review Statement Processing Errors
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Note: Additional options for handling other error types will be made available in the future. For additional errors or questions, contact support@clubessential.com for further assistance.
Best Practices
Review all statement failures, determine root cause, and adjust source data so that re-processing of the data will result in proper statement display.
Alert Proactively alert Clubessential when making changes to Member numbers, account numbers, or other statement related items that may impact the success of statement display.