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Office Help Home

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Welcome to your Paycloud helper! We are all about making it easy for you to seamlessly enjoy time at the club. So, why not streamline the payment process too?

As with most bills, automatic payments make things so much easier. If automatic payments aren’t ideal, that is okay too! You can still use this tool to enter your payment information and make a payment to the club when it works best for you. Please follow the steps below to set up bank information, and any single, recurring, or scheduled payments.

Use Case(s)

  • As a Club member I would like manage my payment methods, and be able to register my bank account(s), or my credit card(s) to be able to use it to make my payments.

As a member you now have access to register multiple Credit Cards or Bank Accounts to pay with, whether it is an immediate Single Payment or in the future through a Scheduled Payment.

  • As a Club member I would like to schedule a Recurring Payment to be automatically charged at a set time each month from a Bank Account or Credit card of my choosing.

As a member you have access to set up recurring payments to your specifications.


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Uninstalling

The steps outlined below will assist you in uninstalling both programs from your machine so you can then reinstall the applications, and continue serving your Members.

Command Prompt

First, identify the name of your system or machine and make a note of it.

To do so, go to your Start menu and search for Command Prompt or select it from the quick menu.

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From here, type in: whoami and hit return or enter. The machine will report back on the next line with the name in the format highlighted below. For this example, the name returned was administrator. Again, please make a note of the name specific to the machine.

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Setup

 

To begin setup, click Manage Payment Methods in your Paycloud screen. Then you can choose to add a bank account or credit card.

 


Uninstall/Change

Now, go back to your Start menu and search for Uninstall then select, Uninstall a Program. 

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From here, select Clubsoft Management Application, right click and select Uninstall/Change.

Please NoteYou will need to repeat this step to remove the Clubsoft Point of Sale application also.

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Deleting the 2.0 Folder

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Computer → Local C → Users → ** → App Data → Local → Apps


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Delete the 2.0 folder from the user name you requested earlier in the Command Prompt step. For the examples here, the user’s name is administrator. Please right click and then delete this folder. 

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At this point you have successfully uninstalled CMA/POS. To reinstall, click here for more info.


Best Practices

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