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Office Help Home

Table of Contents
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1) Office - POS F&B Manual/Office - POS F&B Manual - User can delete an item from the order providing it has not been sent to the remote printer.  Button will change to Void Item once item sent to remote printer.

 2) Add Message Office - POS F&B Manual - User can add additional message or prep instruction for an Item.

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4) Office - POS F&B Manual - User can change the QTY on an item (including making quantity negative for a credit).

5) Office - POS F&B Manual - Change Seat - If using seat positions, this allows you to assign or change the seat.

6) Office - POS F&B Manual - Gives the ability to open another ticket without exiting the POS before completing the first ticket. You can move back and forth to all open tickets from the POS screen.

7) Office - POS F&B Manual  Delete Ticket - Will delete current ticket.

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Note: If you have more than one item to delete, follow the Multi-Select (On) instructions.

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Add Message
Add Message

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Note: If you have more than one item to delete follow the Multi-Select (On) instructions.

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Comp Item
Comp Item

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        • From and To Dates - enter the start and end date to narrow down the search.

        • Enable Multi Select more than one ticket to print.

        • Show Dependents - if selected, the system will display all family member tickets. If unselected, only the tickets rung under the member selected will show.

        • Area name will be the name of the Area you have the ticket open.

          • The tickets listed will be tickets that were closed in that Area only.

          • To see tickets closed from a different Area, select the Area button, select the applicable Area.

          • It is important to remember that if you do not see an Area listed, then the member has NO closed tickets in that Area.

        • Member Name and Number is displayed at top right corner; you can click on the name to search a different member. When you hit cancel it will take you back to the ordering screen and the original member will still be displayed.

        • View Ticket - ticket detail can be viewed on the right middle of the screen; highlight the item to view ticket details and select View Ticket.

          • Print Settle Receipt and Print Pay Receipt; you can reprint a ticket from history at any time.

           

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      • Select Print Ticket or Print Pay Receipt from the Close Ticket screen.



    • The Print Preview - Pay Ticket prompt will display. Please see below for available options:
      a) Email - Emails a copy of the ticket to the member. Member must have valid email address on file to function properly.
      b) Print & Email - Prints the ticket and emails the member a copy of the ticket.
      c) Print - Prints the ticket.

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2) The Print Preview - Settle Ticket prompt will display. Same options as Print Preview - Pay Ticket are available.

 

System Tools

Please see our POS System Tools manual for in-depth information regarding functionality contained within the System Tools button and associated tabs.

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4) Clock Out - explained in the Clocking-Out for Breaks section of this document.

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