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The primary functions associated with managing Devices are embedded in the Device setup screen, which can be accessed by clicking the New button, or double-clicking on an existing Device.
Creating a New Workstation Device
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To create a new Workstation Device, perform either of the following to launch the POS Device setup screen:
a) Click the New icon on the toolbar.
b) Right-click anywhere on the POS Devices Grid and select New.
The POS Device setup screen will launch.
General Information
Name - enter a Name for the new Workstation Device. Again, this will be the name that appears in the Select Device drop down at the POS.
Description - provide a Description of the new Workstation Device (Optional).
Device Type - select Terminal from the Device Type Lookup. This will populate additional Terminal options.
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Lastly, click Save & Close to complete the setup of the new Terminal.
POS Implications and Helpful Hints
As mentioned, once a Workstation Device is created, it will appear in the Select Device drop down at the POS.
When this Workstation Device is selected, the employee will experience, and have access to all Terminal and Area setting that are attached to the Workstation Device. For instance, being that the Workstation Device we created called POS- 1 Bar is linked to the POS- 1 Bar Terminal and the Area, Bar is linked to the POS 1- Bar Terminal, the Bar Area will show by default when an employee logs into the POS-1 Bar Workstation Device.
Don’t Ask Me Again
If a particular computer will only login to one Workstation Device at all times, the user can select the Device they would like to login into and choose Do Not Ask Me Again.
Now, when the POS application is launched on that particular computer, by default the user will automatically login to the Workstation Device that was selected after Do Not Ask Me Again was chosen.
Notes:
Downloadable Guide
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1) If the computer needs to log into several different Workstation Devices, do not select Don’t Ask Me Again.
2) If the user is not prompted to select a Device or accidentally checked the "Don't Ask Me Again" box, please follow the below instructions to get the Select Device drop down back:
Sign into the POS
Select System Tools on the bottom left hand corner of the screen.
Select Utilities, check Always Prompt for Terminal, and select Save Configuration.
The Select Device drop-down will now be visible when the POS application is launched.
Common Questions and Concerns
I no longer have an option to select my device when I log-in. How can I re-enable this option?
Go to System Tools, Utilities Tab, and check Always Prompt for Terminal.
Best Practices
When naming Workstation Devices, apply standards in naming conventions to ensure location of stations are clear, especially in areas that have more than one Workstation Device.
Use the “Don’t Ask Me Again” feature to auto-set the Workstation Device for a computer, when the computer always logs in to the same device.
Downloadable Guide
POS Terminal/Workstation Device Setup - Guide