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Mobile - Getting Started

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Please Note: Background Images shown behind each menu location on the landing page can be selected from the back Office Software from a list of stock images. Please see the Club Admin Access via Back Office Software section for more detail.

Placing an Order

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Please Note: Navigating back to the Mobile Orders tab you will see a pick-up time. This pick-up time will determine when orders are sent to the kitchen. The send frequency configured on the menu in the back Office system will automatically send orders to the kitchen, dependent upon the send frequency entered (in Minutes). For example, if the send frequency is set to 15 minutes and the order is scheduled to be picked up at 12:35 p.m. the order will automatically send to the kitchen at 12:20 p.m. Please refer to the Add a Menu section for more information on setting up your send frequency.

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  • When creating Menus, add items that typically take approximately the same amount of time to prepare for smoother operation.

  • Ensure Member information is up to date within the back Office software to allow for a smooth and accurate order process for the member.

  • Clearly define all item descriptions, menu areas/locations, hours of operation, and settings.

  • Host an mobile ordering kick-off event to encourage Members to place their first order.

  • Track usage to validate your ROI.

  • Assign a ‘dummy’ or placeholder Employee Account to the mobile ordering system, that way no one employee is responsible for all orders.

Downloadable Guide

Mobile Ordering - Admin Guide

 Back to Getting Started