Enhancements

Mobile POS

• POS Message support has been added to Mobile POS.Tee Times Kiosk Check In 

Use Case: Users   Members can now configure custom messages to display for Employees, or when adding a Member to a table/ticket. Example use cases include:

• Notify Server to contact Club Management when a delinquent Member is dining.

• Send a reminder message to employees about a full staff meeting.

• Conditionally remind Staff to charge 18% gratuity on covers 8 or greater.

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• Users can now sort Mobile POS grids by column. 

Use Case: Clicking on the column header for any given column on a Mobile POS grid will now sort in ascending/descending order, either numerically or alphabetically.

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• Group Like Item support has been added to Mobile POS.

Use Case: When the Group Like Items setting is enabled for a given Area, and multiple of the same item are added to a ticket before sending, Mobile POS will aggregate them into one line item and set the appropriate quantity, instead of listing each item individually. Shown below. 

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• MAP Scores have been added to Member Details in Mobile POS.

Use Case: Users can view a member’s MAP Score from Member Details by clicking on the cloud icon while viewing Member Details.

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CMA

• Mobile POS Charge Batch display updated. 

Use Case: Mobile POS Charge batches will now display the Mobile POS ticket number within the Reference column in both the G/L posting details and Ticket Details when previewing a Mobile POS SJ batch to make identifying the corresponding transactions easier.

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• Mobile POS Ticket number display has been updated. 

Use Case: Mobile POS ticket numbers are now configured to show in the reference column on Member’s statements. This makes it easier to match each line item up with the corresponding chit/receipt.

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• Enhancement to Vendor Invoice (AP) batch preview. 

Use Case: The Vendor Name column on Vendor Invoice (AP) batch previews has been updated to display the Vendor Name, rather than the Remit Name. 

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• New Interactive Report added for Inventory Aging. 

Use Case: An Inventory Aging report has been added to the Interactive Reports module within CMA, to provide more accurate tracking of inventory movement.

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• Enhanced functionality added to the General Ledger Overview module. \

Use Case: The GL Overview module has been updated to exclude deleted accounts without activity.  

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Mobile Ordering

• Countdown support has been added to Mobile Ordering.

Use Case: When a Member places a Mobile Order for an Item that is configured to track countdown in Mobile POS, the system will automatically reduce the countdown number when the order is placed. If a member attempts to order an Item with no remaining quantity, they will be unable to do so.

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• Gratuity functionality has been added to Mobile Ordering. 

Use Case: Members can now add gratuity when checking out in Mobile Ordering. This can expedite the pickup process, and minimize contact upon pickup/delivery.

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Gratuity option can be turned on via checkbox here:

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• Item edit functionality has been added to Mobile Ordering. 

Use Case: Members can now Edit items directly from their Mobile Ordering cart, rather than removing the item and starting over.

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Other Features

• Mobile POS has been updated so that when a terminal override date is set, the Settle Ticket/Receipt will display the override date.

• Mobile POS has been updated so that when a terminal override date is set, the Ticket Audit Report will use the current date for the actions performed on a ticket, rather than the override date.

• Descriptions for PayCloud Payment Reversals/Refunds facilitated through CE Payments will now show “Payment Reversal” on member statements, rather than “Payment”. 

Bug Fixes

• Fixed an issue where the suggested gratuity amounts on the Member Facing Payment option in Mobile POS were calculating off of the total, rather than the subtotal.

• Fixed an issue where a Members could potentially have two tickets created for the same Tee Time in Mobile POS.

• Fixed an issue where some tax-exempt Mobile POS transactions were not appearing on the Exempt Sales Report.

• Fixed an issue where Item Combos marked for “Auto Increment Seat” were not always beginning with Seat 1 on the Prep Tickets in Classic POS.

• Fixed a bug where Price Schedules would not apply to tickets created from Axis Calendar Events in Classic POS.

• Fixed an issue where non-admin employees could not change the Employee assigned to certain charges while uploading .CSV’s into the Member Charge Wizard.

• Fixed a bug with the Gross Margin Report, where adjusting the Area filter would prevent the report from returning information.

• Fixed a validation issue with Custom Fields on Rental Items, that prevented saving a new Rental Item when a Custom Field was marked as Required.

• Fixed a bug in Mobile POS that would prevent a user from returning fractional quantities of Items.

• Fixed a usability issue related to iOS 13.4, which would cause single taps to be interpreted as double taps/clicks on an iPad.

• Fixed a bug where a discount could be applied twice when voiding/re-paying partial payments linked to Vendor Invoices with Discount Terms.

check in for their Tee Times in the Mobile POS member facing Check In Kiosk. This can expedite the check in process, and allow for reduced contact when a member is checking in for their Tee Time.

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Note: Please contact support for assistance in setting up this functionality.

• Kiosk Screen Group in Mobile POS

Use Case:  Users can now designate a Screen Group to populate in Mobile POS when using the member facing Kiosk mode for Tee Time Check In’s. This enables members to add additional items to their check in ticket.

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• Date Display on Mobile Ordering Grid

Use Case: When viewing orders within the Mobile Ordering tab in Mobile POS, the system will now display a date before the pickup time, if the order has been placed for a future date.

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• Additional Filtering Added to Closed Tickets Grid

Use Case: When logged into an F&B Area and viewing the Closed Tickets grid in Mobile POS, the system will only show closed F&B tickets based on the Area(s) the logged in user has rights to view, instead of showing all closed tickets.

When logged into a Retail Area and viewing the Closed Tickets grid in Mobile POS, the system will only show closed Retail tickets for the Area that the user is currently signed into.

• Warning Message for Outdated Devices

Use Case: A warning message has been added to Mobile POS that will display when a user is trying to access the software with an unsupported operating system, so that they know it’s time to update their device.

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• Company Toggle Support

Use Case: Company Toggle support has been added to Mobile POS. Clients that have more than one company configured in CMA, and have Areas enabled for “Show Company Toggle on Member Lookup in POS”, will now see a checkbox option for “All Companies” in the upper right-hand corner of the Member Lookup screen in Mobile POS. Selecting the option will allow the user to toggle the list of displayed members between current company, and all companies.

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Mobile Ordering

• Future Orders

Use Case: Users can now place future orders in Mobile Ordering! When a club has defined a Mobile Ordering Menu as a “Future Order Menu” in CMA, users will have the ability to select a future date when placing their order within the app. This can be used for things like catering, events, and grocery pickup.

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 Admin Notifications

Use Case: Clubs can now define an Admin Notification email within the Mobile Ordering Area setup in CMA. If configured, the system will automatically send an email to the address on file each time a new Mobile Order is placed.

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CMA

• Open Tickets Report

Use Case: An Open Tickets Report is now available from within the Reporting Dashboard > Point Of Sale. This report will display any POS ticket, whether Mobile POS or Classic POS, that is currently in an open state.

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Bug Fixes

• Fixed an issue where selecting “no tip” in Mobile Ordering would add a -$1 gratuity to the order

• Fixed an issue where incorrect chits/receipts could show in PayCloud

• Fixed an issue where the Installment Billing report could show incorrect first/next bill dates

• Fixed an issue where the Balance Sheet Drill Down report could display accounts in the wrong order

• Fixed an issue where Member Type Rules could change when saving settings

• Fixed a bug where users could select a non-AR account as the credit ledger for a Member Payment

Downloadable Guide