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The Website tab contains the Landing page that can be set for Members when they connect to PayCloud. Initially this is typically set to display Statements. Oftentimes, however, Clubs accepting online payments may choose to change this to Make a Payment.
Club Logo
The logo appearing on the Statements may be changed here. Click to upload.
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The Website tab contains the Landing page that can be set for Members when they connect to PayCloud. Initially this is typically set to display Statements. Oftentimes, however, Clubs accepting online payments may choose to change this to Make a Payment.
Club Settings - Payments
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Please Note: Password must be longer than six digits, needs one uppercase character, and one numeric character.
Reports
Payment History
This report contains the payments made by Members using the PayCloud system. The report can easily be filtered (using the predefined filters) and/or customized (using the date range feature) to quickly display the data desired. Easily view payments from Today, the Past Week, Past Month. Also, for Clubs with Autopay enabled, easily view the payments based on status Successful or Unsuccessful.
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Canceled payments are added to the report following any of these actions:
- Clicking the cancel or back button on the page during the payment confirmation.
- Clicking the back browser button during payment confirmation.
- Closing the browser during payment confirmation.
- Refreshing the page during payment confirmation.
- Leaving the page to timeout during payment confirmation.
- All these scenarios will now create a payment response record with the status ‘Canceled’ and the response text: ‘Canceled by Member’ to alleviate confusion with the old messaging ‘Unable to find a transaction for this request’
Account Change
The Account Change report contains a log of all Member account changes. This report is especially useful when investigating payment details associated with scheduled payments, and/or other payment issues. The report details the change that occurred, when it occurred and who made the change.
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