As a Dining Manager
Login to the Food & Beverage POS Terminal associated with the Dining area.
Navigate to the Dining tab.
All Dining reservations for today (default date) will appear on this tab.
Click the Club Display drop down to select the appropriate. Please note In the event more than one Club exists in the system, selection of a particular Club will be available here.
Reservation Color Scheme
Click on the “Colors” button in the bottom right hand side of the screen. A Color Picker window will launch.
Dark Green - Paid/Closed Reservations
Yellow - Partially/Open Tickets (Converted from Reservations)
Light Green - Alternating (Used in every other row of the grid for tickets with no status to make grid display easier to read.)
Colors may be changed by clicking on the color, selecting a new color, and clicking, “OK.”
Dining Rooms Display
The filter contains the Dining Rooms. Most Clubs have more than one Dining Room, and as a Dining Room Manager, it is common to utilize the “All Resources” option within the drop-down to display all dining reservations in the Club.
Show Admin Dashboard
Click on the Show Admin Dashboard button in the upper right-hand corner of the screen to make/edit reservations directly from the POS. Once clicked, the Admin WebView functionality launches.
Make Reservations within POS
To make a new Reservation, click on the desired time of the reservation to launch the Reservation form.
Complete the Reservation form, and click, Make Reservation.
Edit Reservations within POS
To edit or cancel a Reservation, click on the Reservation.
Make changes as necessary to the Reservation Form
Click Update Reservation.
Click, Cancel Reservation, to eliminate reservation from the Dining System.
Choose, Discard Changes, to exit form without making any changes.
To navigate to a different Dining Room within the Admin Dashboard, click on the tab of the Dining Room desired.
Click Hide Admin Dashboard to return to main Dining Reservations grid.
Dining Reservations to Open Tickets
To convert a Dining Reservation into an Open Ticket, click on the desired Dining reservation.
Ensure the Dining Room is set correctly
Select a table
Once a table has been selected, assign a server to the table.
Click on Server’s name to assign the server to the table.
Note, the ticket is open, the Table and Server have been assigned, and the Reservation moves to Partial/Open status (yellow)
Review Dining Room Status
To review the status of the open Dining Room tickets, click on an open (Yellow) ticket to launch the Ticket Audit Preview screen.
The food ordered can be viewed, and therefore an estimate of when the table may be available could be obtained.
In the example, entree salads were just ordered, so it is likely the table will not be finishing up in the very near future.
As a Server
The Dining tab and associated reservations are also viewable to the Servers.
Convert Open Ticket to Member Charge
Once ticket has been assigned to a Server, the Server can access the Ticket on the Tickets tab. Server will click ticket to open.
Once open, items can be added utilizing normal POS functionality.
When complete, ticket can be closed based on Member/Guest payment preference.
Review Dining Tab (Reservations)
Servers also have access to the Dining Tab, and can review upcoming reservations.
Dining Reservations - Making a Reservation as a Member