You may need to alter the member type sync that occurs between Office to Banquets. This guide details how a club employee can alter the sync.
Required Permissions
CMA Admin Access
Accessing the Tool
Open Office, and click System from the top navigation then click SystemSettings.
Click the arrow next to PartnerProducts, and then choose ReServeGateway.
Enabling/Disabling Member Type Sync
Choose the Member Typestab to open the currently selected member types. This is a list of ‘Active’ member types for the sync. From this screen, you can click on the member type to select the type. Then click on Remove Selected to disable the sync.
To add member types or unselect all, choose the check box iconnext to the field for SelectMember Types.
Choose the member types you wish to add or remove by clicking the check box next to the member type name. Choose select once choices are completed.
After all changes are completed, click the saveicon.