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Office Help Home

Overview

Welcome to your Paycloud helper! We are all about making it easy for you to seamlessly enjoy time at the club. So, why not streamline the payment process too?

As with most bills, automatic payments make things so much easier. If automatic payments aren’t ideal, that is okay too! You can still use this tool to enter your payment information and make a payment to the club when it works best for you. Please follow the steps below to set up bank information, and any single, recurring, or scheduled payments.

Use Case(s)

  • As a Club member I would like manage my payment methods, and be able to register my bank account(s), or my credit card(s) to be able to use it to make my payments.

As a member you now have access to register multiple Credit Cards or Bank Accounts to pay with, whether it is an immediate Single Payment or in the future through a Scheduled Payment.

  • As a Club member I would like to schedule a Recurring Payment to be automatically charged at a set time each month from a Bank Account or Credit card of my choosing.

As a member you have access to set up recurring payments to your specifications.



Content

 


Setup

 

To begin setup, click Manage Payment Methods in your Paycloud screen. Then you can choose to add a bank account or credit card.

 


Uninstall/Change

Now, go back to your Start menu and search for Uninstall then select, Uninstall a Program. 



From here, select Clubsoft Management Application, right click and select Uninstall/Change.

Please Note: You will need to repeat this step to remove the Clubsoft Point of Sale application also.

 

Deleting the 2.0 Folder

 

The final step in the uninstall process is to delete the user specific 2.0 Folder. This is when you will need the specific user name of the machine you generated in the Command Prompt step.

In your File Explorer, type the following file path (** being the user name you found during the Command Prompt step), to locate the 2.0 file:

Computer → Local C → Users → ** → App Data → Local → Apps


 

 

Delete the 2.0 folder from the user name you requested earlier in the Command Prompt step. For the examples here, the user’s name is administrator. Please right click and then delete this folder. 


At this point you have successfully uninstalled CMA/POS. To reinstall, click here for more info.


Best Practices

  • The system will populate the Machine’s name during the Command Prompt step - please make a note of this name as you will need it during the Deleting 2.0 step.

  • Make sure to repeat the above steps to uninstall not only the Clubsoft Management Application but also the Clubsoft Point of Sale system.

  • Refer to the documentation on reinstalling to continue.

 

FAQs

Q.  What if I do not have access to the Uninstall/Change Program option?

A.  This could mean that Clubessential does not host your server and you will need to contact your IT company to access this portion of the server or have them complete this process.

 

Q.  What if I can not locate the Clubsoft folder on my machine? 

A. If you cannot locate the Clubsoft folder on your machine, you will need to reach out to your IT department or for other assistance please reach out to your Clubessential Support team.


Downloadable Guide


Office - Uninstall CMA/POS

 

 

 

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