Overview

Welcome to your Paycloud helper! We are all about making it easy for you to seamlessly enjoy time at the club. So, why not streamline the payment process too?

As with most bills, automatic payments make things so much easier. If automatic payments aren’t ideal, that is okay too! You can still use this tool to enter your payment information and make a payment to the club when it works best for you. Please follow the steps below to set up bank information, and any single, recurring, or scheduled payments.

Use Case(s)

As a Club member I would like manage my payment methods, and be able to register my bank account(s), or my credit card(s) to be able to use it to make my payments.

As a member you now have access to register multiple Credit Cards or Bank Accounts to pay with, whether it is an immediate Single Payment or in the future through a Scheduled Payment.

As a Club member I would like to schedule a Recurring Payment to be automatically charged at a set time each month from a Bank Account or Credit card of my choosing.

As a member you have access to set up recurring payments to your specifications.

Content

Setup

To begin setup, click Manage Payment Methods in your Paycloud screen. Then you can choose to add a bank account or credit card.

Bank Account Information

Each option highlighted above will allow you to add the payment method you prefer (ACH or Credit Card). For ACH or Bank Account information you will need to add your name, routing number and account number, and then click submit.

Credit Card Information

Registering a Credit Card is a very similar process, you will need to enter the card number, name, expiration date and Credit Card Security Code number. Then you can enter your Billing Address and verify the card.

Upon successful addition of a new Credit Card, the screen below should appear.

Process

Scheduling Payments

Payments can be scheduled for a single future date, or recurring set of payments from the Payment Options screen by following the link Schedule a future or recurring payment.

After a successful payment has been set up, the following message should appear confirming the scheduled date.

Best Practices

The system will populate the Machine’s name during the Command Prompt step - please make a note of this name as you will need it during the Deleting 2.0 step.
Make sure to repeat the above steps to uninstall not only the Clubsoft Management Application but also the Clubsoft Point of Sale system.
Refer to the documentation on reinstalling to continue.

FAQs

Q. What if I do not have access to the Uninstall/Change Program option?

A. This could mean that Clubessential does not host your server and you will need to contact your IT company to access this portion of the server or have them complete this process.

Q. What if I can not locate the Clubsoft folder on my machine?

A. If you cannot locate the Clubsoft folder on your machine, you will need to reach out to your IT department or for other assistance please reach out to your Clubessential Support team.

Downloadable Guide

Office - Uninstall CMA/POS

Office - PayCloud Member Guide