Overview
The Event Services section of the Banquets system enables a Banquet/Event Manager to formalize the relationship and categorization of Items that will be served (such as food) and/or provided (such as A/V equipment) during the event, and define how the pricing will be established. Understanding how Service Item Categories, Service Items, Service Types, Menus, Menu Categories and Pricing Structure interact and are assigned is imperative to properly establishing them within the event. Use Case(s) Dinner will be served during the reception of the Smith wedding to occur next July. The 4-course Reception Menu established from the Wedding Menu Category will be utilized, and will be broken down into 4 4 Item Categories: (1) Appetizer, (2) Soup/Salad, (3) Main Entree, and (4) Dessert. Within each course, two service Items will be available for the guests to choose from - ie. Appetizer will have Shrimp Cocktail and Beef Tartar as available Service Item options. Pricing on the dinner will be a fixed, all-inclusive, package pricing per person. Additionally, an open bar will be maintained with an ala carte pricing structure. Cake Cutting and A/V services will also be required during the event, and have been set up as separate Service Types. |
Content
Accessing Event Services
FAQs
Q: What is the best way to set pricing, so that I do not have to manually recalculate allocated amounts every time we change the price of an overall package.
A: Use the Package Pricing - Percentage Amount Allocation. Once %’s are established, as prices change, system will automatically recalculate proper revenue allocations based on services required.
Q: What is the best way to determine profitability on the event items?
A: Ensure to enter a Cost as well as a Price to the event menu to assist in calculating profitability
Q: How many Service Item Categories can we have?
A: You can have as many Service Item Categories that you would like.
Q: What is the purpose of Service Item Categories?
A: Service Item Categories allow you to organize your service items and easily search for items by filtering by category.
Best Practices
- Ensure all Event Services utilized in an Event are set up in the system as Event Items, categorized appropriately, and consistently utilized to ensure appropriate billing, and profitability calculations can be effectively maintained.
- Create Service Item Categories based on how you think Service Items should be organized.
Downloadable Guide
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