Dining reservations can be accessed via Mobile POS. These options allow Staff the freedom to build Dining reservation tickets from anywhere at the club with seamless integration across platforms. This guide covers how tickets and payments works on Mobile POS. Use Case(s)
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To access Dining on Mobile POS, Users will click on the Dining tab, as seen below in a FNB Sales area. If you use the Clubessential Dining Reservation System and you do not see this option, please contact us.
The Dining tab will open the current day. You will see the following menu options along the top bar:
Dining Reservation includes any member and guest information as well as an option to view more info.
Please Note: If there are any member or admin comments on a reservation there will be a red icon to inform the club.
The club can use the checkbox on the left side of the reservation to perform a number of actions. .
Using the checkbox method the club can turn multiple reservations into tickets at once. If only one reservation has arrived, click anywhere on the reservation line to begin building the ticket.
Any ticket that has been built but not fully charge out will display in yellow on the dining reservation screen.
This will also change the reservation's information on the dining admin dashboard to a green color along with a Seated status.
Please Note: If the tickets needs to be deleted for any reason both the dining tab and the admin dashboard will revert to its original status and color.
Once the ticket is fully charge out the dining tab will display the reservation in green. The admin dashboard does not have any additional changes.
Q: How often does the Mobile POS Dining page refresh? Are my changes automatic?
A: The Mobile POS Dining page will refresh on its own every sixty(60) seconds. You can manually refresh to see changes before that three minute mark by clicking the refresh icon.
Q: What if we have a Card present transaction instead of a Member Charge?
A: Currently Member Charge is active and we have compatibility with Square and our own CE Payments for credit card transactions.
Q: How can I switch the view between courses when using Mobile POS Dining?
A: Users can toggle between Courses by the Tee icon in the top right corner of the screen, shown below.