Learn to delete and re-import batches in order to update information from Reserve into your Office system.
CMA Admin Permissions
To begin, open the Office Accounting Suite. Under System click on System Settings.
Next click Partner Products then Reserve Gateway. Lastly, click Transactions.
Select the correct dates in the Date Range boxes and click Refresh.
Select (in blue) the event batches that need to be updated.
Click the gray trash can to remove the current data in Office.
Click Refresh on the left side of the screen.
Select (in blue) the event batches and click the Blue Down Arrow.
The new information will then import from Reserve to Office.