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Required Steps when Reusing a Member Number

By default, the Office system will not allow an existing Member number to be reassigned. The following steps explain how that process can be manually accomplished. 

  1. After resigning a member in Office, change the old/resigned Member number by placing an X or an R (for Resigned) in front of the Member number.

  2. Changes both the Member Type and the Member Status in the Office record to resigned.

  3. Navigate to the website.

  4. Locate the resigned member in the Inactive section of the Website directory.

  5. Manually change the username to include the X or the R at the beginning of the Member number. This will free up that username.

Once this change has been made to the Resigned Member, assign the new Member this same number in Office.

Deleting Resigned Members from the Website

If the Club uses a Resigned Member Type; there is another method to clear those Resigned Members out of the Website instead of manually updating individual usernames. The Resigned Member Type can be removed from the unification sync. By NOT flagging these types; when a Member is changed to a Resigned Type, the system will push the names of the Resigned Members to an area of the Website called the Delete Queue where Resigned Members can then be fully deleted from the Website. This also frees up the username.

  1. Navigate to System in the top navigation.

  2. Click System Settings.

  3. Click Web Site.

  4. Double-click the Club url link (highlighted in blue)-This will open a new window.

  5. In the Endpoint Editor.

  6. Click the Member Type tab.

  7. Uncheck the Resigned Member Type.

  8. Click Select.

  9. Navigate over to the Website,

  10. Hover over the Admin bar in the top left.

  11. Click Roster Sync in the Interfaces sections.

  12. Click on the member’s name in the Delete Queue.

  13. Click Delete Selected to remove from the website.

Related Resources

Managing the Delete Queue on the Website