Overview

• With the Card on File settlement option, users can select credit card information the member stored within their online payments profile when closing out a ticket at Point of Sale. We will overview the process of closing a Mobile POS ticket to Card on File in this article.

• Please Note: If the club would like to enable this feature for use in the Mobile POS, please submit a support cases through the Client Resource Center to begin this process.

Required Permissions

• POS

Closing a Ticket to Card on File

Once the Member is ready to settle their ticket,

1. Open the Mobile POS ticket and select Pay at the bottom of the screen.

Image: mPOS Pay Option

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2. On the Settle Ticket screen, select Card on File.

Image: Card on File Settlement Option

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3. Next, Enter the Tender Amount.

Image: Enter Tender Amount

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4. The Select a Card on File window will appear populating a list of saved credit card information for this specific Member. If more than 1 option appears in the list, select the card specified by the Member.

Image: Card on File Option

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5. The Settle Ticket screen will re-appear with a summary of the ticket and payment information. Verify accuracy, then press Done.

Image: Select Done

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6. Mobile POS will now return to the Open Tickets screen where the ticket just settled is now highlighted in Yellow. This indicates the User/staff can add gratuity and finalize the sale.

Image: Pending Gratuity Status on Open Tickets

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7. Click on the yellow ticket to populate the Enter Gratuity window, enter the tip amount, then press OK.

8. The ticket is now fully closed.

Best Practices

FAQs