Overview

• Clients utilizing a Clubessential hosted platform can access their Office application by establishing a Remote Desktop Protocol (RDP) connection from their local workstation to the Clubessential Hosted server.  Once the remote connection is established, the Office application is available for sign-in and use.

Required Permissions

Accessing the Tool

Helpful Video-How to use this tool on a Macbook

Here’s a helpful video that walk through how to use this tool on a macbook: 

Download Microsoft Remote Desktop App

Click Here to download from the App Store.

Create a New RDP Connection

1. When the App opens, click the + icon

2. Select Add PC

3. Enter the PC Name: This is the Unique Club IP Address

4. Click User Account and a dropdown will appear

5. Select Add User Account

6. Enter the Username: CLUBSOFT\USERNAME

7. Enter the Password

8. Click the Add button

9. Once Connected, double click the following icon to launch Office (CMA)

Best Practices

• Change Password periodically and/or Protect Password to enhance security of data.

FAQs

Q.  What is my remote Computer's Name/IP Address?

A.  Check with your Implementation Specialist to confirm.