Office (05.16.22) Release Notes


May 16, 2022






Mobile POS


Gratuity %’s have been changed

  • Gratuity percentages have been changed from from 15, 18, 20, and 25 percent to 15, 18, 20, and 22 percent. When using member facing payments the system has been updated to show 18, 20, and 22 percent along the options of no tip and other tip.



Exit to listener on send as well as stay on screen after send terminal settings are now respected in MPOS

  • When exit to listener is selected it will take the user back to the punch in screen. When stay on screen is selected the user will remain on order entry. When neither option is selected the system will default to the open tickets dashboard. If both exit to listener and stay on screen are selected, the system will override the stay the on screen option and perform according to the exit to listener setting, returning the user back to the punch in screen.



Upcharge and discount %’s have been updated

  • When you click on upcharge in MPOS (after clicking on an item) the %'s have changed from 15, 18, 20, 22 to 110, 115, 120, 125

  • When you click on discount in MPOS (after clicking on an item) the %'s have changed from 15, 18, 20, 22 to 10, 15, 20, 25



Cost + checkbox

  • The system now has a cost + checkbox added. When a user clicks on the “discount” button in Mobile POS there is now an option for cost + which allows for a user to discount the price of the item to its cost and add a % to it. 

    • Item must be inventoried and cost must be > 0 for this feature to function. 


Mobile POS now respects the AR Threshold CMA setting

  • Mobile POS now warns a staff member if a member attempting to do a member charge would go over their AR threshold with a given purchase the system now prompts the staff member that the charge will put them over their threshold. If the staff member has the proper security settings they can choose to allow the charge anyways. 

Servers are now prompted if it is a members birthday

  • In mobile POS when a user is added to a ticket, the server will now be prompted if it is that members birthday

Kiosk Mode workflow changes

  • The way clubs put a device into kiosk mode has been changed from entering MPOS as normal, going to the left hand flyout, and choosing “kiosk mode” to the following: When a staff member is on Device Selection and selects a device that has kiosk mode enabled in CMA, the system will automatically take you to the check in screen for kiosks (bypassing the lock and sign in screens. From here the workflow is basically the same as it was before, a member inputs their member number and chooses what they are signing into. 

Ability to add an item to a ticket from a members favorites tab

  • In MPOS if a staff member navigates to a members favorites, they can now click on the favorite and have the item added directly to the ticket


Ability to add preferences for a member to the ticket

  • In MPOS if a staff member navigates to a members preferences they now have the ability to add that preference directly to a MPOS ticket in the form of a message


Member facing payments no longer defaults to “no tip”

  • When a MPOS station is set up for “member facing payments” the system no longer defaults to the “no tip” amount, it instead no longer pre-selects any of the options listed and requires the member to select an option before pressing “complete” 

Ticket audit report now shows members names instead of ID’s

  • The ticket audit report now shows members names instead of their ID’s if viewing a ticket that has had the original member changed to a different member





Approve Vendor Invoice Batch Columns now wrap

  • Following the addition of a new description column for vendor invoice batches, the system will now properly wrap descriptions so that all of the columns and their information can be printed on the same page. 

Data Genie Member payments Report Now has a memo field 

  • The Data Genie “Member Payments” report now has a memo field that pulls in Reserve event names and Pre-Pends the payment method used for that event to the name



Addition of “display member price on POS button” added as an area setting in CMA

  • Clubs now have the opportunity to check a new setting in CMA for “display member price on pos button”. When checked, each item in MPOS will display the member price on the button instead of the retail price. This update also changes the price from retail to member price when searching for an item



Credit book types that still have members with a balance remaining can no longer be deleted

  • When a club attempts to delete a credit book type, the system now does a check to see if there are any members with that credit book type associated with them and if they still have a remaining balance, the system will disallow the user from deleting that credit book type



Bug Fixes


  • Mobile POS - Fixed an issue where the change quantity function was not allowing users to input a “0” following inputting a "."

  • Mobile POS - Fixed an issue where the change quantity function was not picking up on “.” Button press if done on keyboard

  • Mobile POS - Fixed an issue where persons associated with a guest type on a tee time were not having their names appears in MPOS or on the pay ticket even when the tee time control was added in CMA

  • Mobile POS - Fixed an issue where item descriptions on a mobile ordering menu were sometimes appearing over the top of other item names/descriptions

  • CMA - Fixed an issue where the guest rooms system would only allow users to charge for the last amenity added to a booking if multiple were being added

  • CMA - Fixed an issue where users were unable to create new Guest Room Types

  • CMA - Fixed an issue with the Vendor Invoice Wizard where when attempting a M/D import, the system would not display the correct item quantity on the batch 

  • CMA - Fixed an issue where the system was not properly warning staff members that a new item’s sku was a duplicate sku or when changing a sku that the sku they were changing to was already in use.


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