Office - Credit Book
Table of Contents
Overview
A Credit Book is established by Clubs to distribute money (oftentimes prize money for tournaments, Hole in Ones, or other contests) in the form of credit to its Members. Members can then use the credit to purchase allowable items at the Club. Credits will oftentimes have an expiration date, and a stipulation that will either allow or disallow other family members to use the credit.
Required Permissions
Manage Members
Add/Edit/Delete Credit Book
Accessing the Tool
Navigate to Membership (across the top of the screen) and select Credit Book Types.
Click the New icon, Then:
Creating New Credit Book Types:
Enter the Name of the Credit Book Type.
Add Description (optional).
Add Default Description - This will be the description that shows in Posting Summaries.
Select the Credit and Debit Ledger.
If a pro owns the shop, a Due to Pro Liability account will need to be selected.
If club owns the shop, a Shop Credit Liability account will need to be selected.
Select the Area Group.
Enter an Expiration Value (in days).
Allow Dependents to Spend Credit - If checked, dependents will be able to redeem credit assigned to the Primary Member.
Automatically Apply Payment in POS - If checked and the Member has an available balance, the system will automatically apply Credit Book as the settlement type in POS.
Include Balance on Statement - If an available Credit Book Balance is desired on monthly statements, please check this box, and contact support so they can make the necessary adjustments to your Statement Template.
10) Click Save & Close.
Credit Book Eligible
During POS item setup, be sure to flag any items that can be purchased with Credit Book as Credit Book Eligible. Members will not be able to use their credit on items not flagged as such.
Issuing Credit Book
Credit Book is issued in the Membership module via the Credit Book Wizard.
To access the Credit Book Wizard:
select Membership from the left user menu
choose Member Credit Book.
Select Quick Add from the Lookup Value.
The issue date of the Credit Book batch will always default to the day it is entered. Click Next. Complete the following steps:
Select the Member to whom the credit should be issued.
Select the appropriate Credit Book Type.
The Description, Debit Ledger, and Expiration Date will automatically populate based on the rules assigned to the Credit Book Type.
Enter the Amount of credit to issue.
Click Finish.
The Post Batch Preview will populate, post the batch.
Redeem Credit Book at POS
Credit Book is redeemable at any Area that is selected within the Area Group that is linked to the Credit Book Type.
To redeem Credit Book,
Create a transaction and select a Member as normal.
Select the item(s) and choose Close Ticket when ready to complete the transaction.
If the Credit Book Type is flagged to automatically apply payment at POS and the Member has an available balance, the Credit Book Settlement Type will automatically populate into the Payments tab.
Note: If the Credit Book Type is not configured to automatically apply payment at POS, the Credit Book Settlement Type button will display the amount of the ticket that is redeemable by Credit Book. Select this Settlement.
Complete the Transaction.
Multi-Settlement
In many cases, a Member may purchase some items that are redeemable by Credit Book and some that are not.
For instance, if a Member purchases two items, one is Credit Book eligible the other is not, Members can use their Credit Book on the Credit Book eligible item, and choose another settlement for the item that is not.
If the Credit Book Type is flagged to automatically apply payment at POS, when the ticket is closed the system will automatically apply the Credit Book settlement to the balance of the ticket that is Credit Book eligible. Members can then pay the rest of the balance with another settlement type.
If the Credit Book Type is not configured to automatically apply payment at POS, the Credit Book Settlement Type will display the amount on the ticket that is redeemable by Credit Book. Select this settlement and another method of payment to cover the remaining balance on the ticket.
If the Credit Book Type is not configured to automatically apply payment at POS, the Credit Book Settlement Type will display the amount on the ticket that is redeemable by Credit Book. Select this settlement and another method of payment to cover the remaining balance on the ticket.
Display Credit Book Balance at POS
To display an available Credit Book balance at POS:
Navigate to System< Areas within CMA.
Double click the Area, select Member Info on left pane, check Credit Book Total.
The Member’s available Credit Book balance will now show in the top left corner of the POS screen.
Credit Book Expiration Wizard
This feature allows the user to edit the expiration date or reduce the remaining balance of the Credit Book.
Note: Credit Book balances cannot be increased in this feature.
Navigate to the Membership menu and select Credit Book Expiration.
The Credit Book Expiration Wizard will launch.
As Of Date and Type
Populate the following fields to designate Credit Memo population to edit.
Expired As Of: All Credit Book with a current expiration date on or before the date entered here will be listed on the next screen.
Type: Select the Credit Book Type by clicking the lookup icon. Only one Credit Book Type can be selected at a time.
Then, choose to either change an expiration date or reduce a balance.
Change (Credit Book) Expiration Date
Once As of Date and Type are populated, change expiration date(s) as follows:
a) Change the Expiration Date: Select this to manually extend, or expire the current expiration date of a Credit Book value. The system will list all Credit Book with the As of Date entered and allow the user to manually choose which Credit Book value to change.
b) Automatically adjust all expired: Enter the new expiration date to which all Credit Book expirations should be adjusted. The system will adjust ALL Credit Book that meets the Expired As Of Date entered above.
Note: Do not choose this option if the Credit Book values require different expiration dates.
Then, select Next to move to the next screen.
In the New Expire Date Column, enter the New Expiration Date for the corresponding Credit Book value.
Note: If Automatically adjust all expired is checked, the date entered in this step will be entered into the New Expire Date column for ALL Credit Book values that met the As Of Date. However, if desired, the New Expire Date can still be manually changed if any select Credit Book values should have a different expiration date.
When complete, click Finish.
Reduce Remaining Balance
To reduce the remaining balance (the balance cannot be increased):
Check Reduce Remaining Balance option to reduce all or a portion of the amount.
Using Payment Type: Click the down arrow and select the settlement type. The settlement type should be the same POS settlement type for Credit Book at the POS.
Automatically reduce all expired: ALL Credit Book values that meet the As of Date will be reduced to zero. For Example; if all Credit Book values expire at the end of the year, use this option. Note: It is possible to change the amount to expire if there are Credit Book values that will not be reduced to zero.
Item: Item to use for the credit (see club accountant for this information). This is the unused portion of the Credit Book.
Select Next to move to the next screen.
Enter the Expire Amount; this is the amount to reduce from the remaining balance.
Example: if the remaining balance is $55 and the new remaining balance should be $50, then enter $5 in the Expire Amount column.
When complete, click Finish.
Note: If Automatically reduce all expired is checked, all Credit Book values will be reduced to zero by their remaining amount.
Clean Up Unused Portion of Credit Book
Note: This is typically done at end of year to clean up unused Credit Book balances.
Set up an Item called Unused Credit Book.
Note: This item must be set up as a Retail Item and Ask For Price must be checked.
Sell the item Unused Credit Book at the POS for the entire balance of the selected Member’s Credit Book. This will clear up the unused portion of the Credit Book.
Credit Book Reporting
There are two reporting options for Credit Book available in Interactive Reports.
Navigate to Interactive Reports and expand Membership.
Credit Book Transactions Report
This report details the Credit Book transactions for a certain time period. It allows the user to specify the Credit Book Types and Detail Level they would like to view. The report also has the capability to filter results down to a specific member, and drill-down to the transaction level detail.