Overview
A rain check is a mechanism that enables a Club to issue a "credit" for a Tee Time paid for, but not yet played. It allows the Member to redeem the "credit" in the future. System generated Rain Checks can be issued and redeemed using the Office System. In this document, we will discuss how to issue and redeem a Rain Check. Use Case A Golf Outing gets rained out and the member would like a Rain Check to return to the club at a later date. |
Content
Rain Check Setup
To utilize the rain check feature you must first create two Items; an item to Issue a rain check and an item to Redeem a rain check. These items are set up like any other Item in the Manage Items section of the Items Module. (See the Clubessential Items Manual for instructions on how to create an item.) Then, you must select these items in the Rain Check Settings of System Settings and enter a default expiration day count. Terminals are used to apply certain POS related rules to specified workstation(s).
Best Practices
Set up buttons for both Rain Check Items (Issue, and Redemption) on the POS main screen for easy access.
FAQs
Q: Can I give a rain check a fixed expiration date, like 12/31/2017, rather than having it expire in 365 days?
A: Rain check settings established in the CMA will provide a default expiration date to populate upon issuance, however, the date may be overridden to a fixed date like 12/31/2017 upon issuance in the POS.
Downloadable Guide