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Ensure both Items (in this example, Adult Brunch and Child Brunch) exist. If they do not, set them up.
Note Category for Event Items
Next, note the category that holds the Items. Information from Office (pertaining to the Event Items and Event Prices) will sync with website based on Item Category settings. In this example, Item Category is “Club Event.”
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Find/Select Event
Register for the Event
Member can select available seatings, and “Click Here to Register.”
Help Members Register (as an Admin)
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The grid will now show how many attendees have been paid for in each reservation. Creating a new ticket for that reservation again will only allow for tickets to be created for the un-paid attendees.
Note: Within Mobile POS there is no
Member Charge All
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Best Practices
- When price changes need to be made to an Event, make all Price Changes to the Items within Office. The price changes will then flow to the Axis-Website.
- Use the Member Charge function only after reviewing the Tickets for accuracy.
FAQs
Q. We have identified items to sync, but they are not appearing in the Billing tab of the website. What’s the next step?
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The club can also choose to member charge all the registrants into separate tickets if no additional items need to be added. The Member Charge All icon is in the upper right corner near the refresh Icon.
Once clicked the system will ask if the user is sure they want to member charge all?
Once OK is clicked all the open registrants will receive their own ticket and member charge. You can find each of them in the Closed Tickets tab.
Please Note: If the club chooses to member charge all, the registrants do not need to be individually selected first. It will charge all open registrants automatically.
Best Practices
- When price changes need to be made to an Event, make all Price Changes to the Items within Office. The price changes will then flow to the Axis-Website.
- Use the Member Charge function only after reviewing the Tickets for accuracy.
FAQs
Q. We have identified items to sync, but they are not appearing in the Billing tab of the website. What’s the next step?
A. Ensure the Item Category for the Items you have set up for the Event are set to Sync by going to System Settings within the back Office, clicking on the Club Url endpoint, and verifying the Categories set to sync include the one attached to the Event.
Q. When I pull a ticket in from the registration no items display on the ticket. When I look at the calendar event there are items attached to each relationship in the billing tab. Why are these members not seeing those items?
A. If the event was built and opened for registration before the items were added in the billing tab and a member registers, the system has no items to add to that registration. You can go to event manager and add those items to the registration. It is very important to add the items to the event before registration opens up to prevent this issue.
Downloadable Guide
Unification - Events - Written Guide
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