The Unified Platform allows Clubs to manage their Events seamlessly across the (back) Office, Axis-Website, and POS application; ensuring Administration, Members, and the Dining Room have the tools they need to set up, register, and manage the Club’s events.
To effectively create an Event that integrates throughout the Unified platform, begin in Office with the Items needed for the event. An item must exist for every price level associated with an Event.
When price changes need to be made to an Event, make all Price Changes to the Items within Office. The price changes will then flow to the Axis-Website.
We have identified items to sync, but they are not appearing in the Billing tab of the website. What’s the next step?
Ensure the Item Category for the Items you have set up for the Event are set to Sync by going to System Settings within the back Office, clicking on the Club Url endpoint, and verifying the Categories set to sync include the one attached to the Event.
When I pull a ticket in from the registration no items display on the ticket. When I look at the calendar event there are items attached to each relationship in the billing tab. Why are these members not seeing those items?
If the event was built and opened for registration before the items were added in the billing tab and a member registers, the system has no items to add to that registration. You can go to event manager and add those items to the registration. It is very important to add the items to the event before registration opens up to prevent this issue.