Calendar Events - Paycloud Integration

Owned by Ali Duncan
Last updated: Jan 04, 2023 by Benjamin Hacker
2 min read

Overview

The Unified Platform allows for members to pay for club events using the Paycloud Online Member payment platform. This guide will demonstrate how this is setup on the event as well as how this is viewed by the member.

Required Permissions

  • Website Admin

  • Paycloud Admin

Online Payment Integration

  1. Open and click to edit the event on your calendar.

  2. Click on the Payments tab and select the box to Enable Payments.

  3. Under Event Settings, if desired, check the box to require member payment when registering.

  4. Under Payment Page Settings, if desired, add a header, disclaimer, and/or confirmation message.

  5. Click Save Billing Settings.

Member Payment Experience

  1. The member will access the calendar from the club’s menu within the website, and navigate to the event for which they wish to register.

  2. After selecting Click Here To Register, the event registration window will populate with the Total Additional Fees Due.

  3. The member will click Next Step in the lower right hand corner to launch a Payment Page - automatically signing the member into PayCloud, and launching an embedded PayCloud form.
    Please Note: The payment amount will automatically populate with the member’s total due for the event, and cannot be edited. New payment methods can be added directly from the Payment Page, and any previously saved credit cards or bank accounts will populate automatically.

  4. Click Continue to navigate to the confirmation page.

  5. Click Submit to submit the payment, or Cancel to return to the previous screen.

  6. The member will be redirected back to the event registration page, indicating that they have successfully registered for the event.

Best Practices

FAQs

  1. How can I get the billing integrated with Paycloud?

    1. Reach out to your Customer Success Manager to get this feature added to your integration.

  2. I have a message that says my registration is incomplete.

    1. Selecting “Return to Site” instead of “Continue” on the payment page will return the member to the event registration page, indicating they are currently part of an incomplete registration for that event as seen below.