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 The following Article Interface screen will launch.

 Article Interface

Current Articles: shows all published Articles.

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 Filtering: similar to calendar filtering, allowing the users to choose which Category of Articles to view.

 Adding Articles

Click the Add Article button.

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Q. How do I re-open a closed ticket?

A.  Go to System Tools, Closed Tickets, find ticket, and click Re-Open Ticket.  Confirm Re-Open, and modify as necessary.

 

Q. How does the Member Charge All function work?

A.  This feature is not applicable in the Dining Reservations system.  It is applicable for Events and Tee Times.  See respective guides for more information.

 

Q. Can Birthday cake be added as an Option when making a reservation?

A. Yes, Birthday Cake can be created as an option, similar to the High Chair/Booster seat options that can be set up.  The Options do come over to the POS, and are visible in the Options column in the main Dining Grid.


Q. Can a Reservation be made directly from the Point of Sale?

A. Yes, a reservation can be made directly from the POS by utilizing the Admin Dashboard.  Once the Dashboard has launched, select the Dining Room, the time, and then make the reservation utilizing the Reservation form.  The information exists in real-time within the POS once the Reservation has been booked.


Q. How do I know if I am set up for Dining Unification?

A. Contact your Account Manager.  If you don’t know who your Account Manager is, email am@clubessential.com, and someone will follow up with you to let you know.


Downloadable Guide

Unification - Dining Guide

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