...
Standard Comp and Discount reasons can be added. Any Button with a Type of Comp and Discount will appear when the Comp Item and Discount Item buttons are selected at the POS.
Special Instructions
Special Instructions can be added to items and will appear when they are sent to the kitchen. Any Button created with the Special Instruction Type will appear when the Add Message button is selected at the POS.
Void
Standard Void reasons can also be added when an Item or Ticket is voided.
Void reasons will only show after an Item has been Sent.
Member Detail
...
Options Include:
Show Member Minimums
Show Credit Book
Show Custom
Show Custom Fields
- Member Groups
Member Filter
...
To apply this feature, select the correct Area and navigate to the Member Filter Tab. Select the Applicable Member Types. Any members within the Member Types selected on this screen will not show in the POS for the Area they are selected.
Quick Ticket
To enable the Quick Ticket feature at POS (only Not applicable to F&B Areas) navigate to the Quick Ticket tab and select the Show Quick Ticket Button at POS.
This option can also be configured to default to the Guest Member if desired. To do so, check the Default to Guest Member check box. Furthermore, the user can enter a Default Cover count for all Quick Tickets.
Also, ‘Quick Ticket’ can be configured to show as the Table Name on the Open Tickets Grid in the POS.
Retail Areas.
Schedule Overrides
If the Employee Scheduling Module is utilized and the user would like to override the system set employee scheduling rules, please select the Override System Employee Schedule Settings check box.
Once selected, additional options will populate. Options include:
Close Time - This is the time the Area closes.
...
To add/ remove columns on the Closed Tickets screen in System Tools, please navigate to the Closed Tickets Tab and check/ uncheck the applicable columns. Available columns are included in the screenshot below.
Member History
To add/ remove columns on the Member History screen, please navigate to the Member History Tab and check/ uncheck the applicable columns. Available columns are included in the screenshot below.
Member Info
To add/ remove information next to the Member Info button, please navigate to the Member Info Tab and check/ uncheck the applicable columns. Available columns are included in the screenshot below.
Member Lookup
...
The order the columns appear at the POS can be arranged using the Move Up/ Move Down feature at the bottom of the selected Visible Columns.
Open Tickets
To add/ remove columns on the Open Tickets screen in System Tools, please navigate to the Open Tickets Tab and check/ uncheck the applicable columns. Available columns are included in the screenshot below.
Ticket List
To add/ remove columns on the main Ticket List screen, please navigate to the Ticket List Tab and check/ uncheck the applicable columns. Available columns are included in the screenshot below.
Best Practices
When setting up areas, ensure the settings in the system, align with the best possible operational flow of your respective F&B Retail area. If settings are not necessary/used, ensure they are disabled to prevent staff from clicking unnecessary buttons.
Use settings to provide opportunities for your staff to enhance the Member experience. Settings such as Member Info, Member Preferences, and /or enabling view-only access to Tee Sheets from the Dining area for planning purposes Member History can increase your staff’s ability to provide a better level of service to your Members.
FAQs
Q: When settings are changed in the POS, do users need to exit out, and log back into the POS for the changes to take effect?
A: Yes, once changes are made, ensure users exit, and log in to a new POS session to ensure change(s) in settings take effect.
Downloadable Guide
F&B Retail Areas - Written Guide